Service Engineer

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AMETEK Process Instruments is looking to hire a Service Engineer to join our team in the Middle East based in Saudi Arabia.

The ideal candidate will :

Responsibilities :

• Complete on-site customer installation, service support, telephone support, hardware and software configuration, troubleshooting, and maintenance support for Process Instruments products.
• Ensure repaired systems meet operating specifications, documenting service performed.
• Deliver online and onsite training at the end user's facility to help them familiarize themselves with, operate, and maintain the analyzer in accordance with the agreed customer contract terms.
• Collaborate with the Area Sales Manager to develop strategies aimed at maximizing the market penetration of the company's products in the region.
• Create opportunities to grow service revenue through initiatives such as paid preventive maintenance, annual calibration, or upselling opportunities.
• Isolate analyzer faults to the board level for electronic and sample systems and perform repairs.
• Propose design enhancements and improvements.
• Read and interpret schematics and electrical diagrams down to the component level.
• Document work performed in a service report in Sales Force.
• Complete billing or warranty documentation as needed.
• Qualifications :
• Associate’s degree in Electronics or equivalent experience.
• Bachelor's Degree, preferred.
• 5-8 years’ experience with analyzers in the Oil and Gas industry.
• Must be a self-starter, able to work with minimal supervision in an isolated environment.
• Ability to approach problems with ownership, enthusiasm, and innovation, maintaining a strong client service attitude.
• Ability to handle complex learning and development tasks and teach highly technical information.
• Excellent interpersonal skills to interface with people at all levels.
• Approximately 80% domestic and international travel.
• Physical requirements include standing and walking throughout the workday, reaching with hands and arms, manipulating materials, working at elevated heights, and working in high-temperature environments.
• Must be able to drive in Middle East countries.

AMETEK, Inc. is a leading global provider of industrial technology solutions serving diverse niche markets with annual sales over $7.0 billion.

AMETEK is committed to creating a safer, sustainable, and more productive world. We use differentiated technology solutions to solve our customers’ most complex challenges. We employ 21,000 colleagues across 35 countries, grounded in our core values : Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK (NYSE : AME) is a component of the S&P 500. Visit for more information.

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