Training Specialist

Job Summary :

We are seeking a detail-oriented and experienced Training Specialist to join our team. The ideal candidate will be responsible for designing, delivering, and evaluating comprehensive training programs for employees, focusing on company policies, internal software tools, and applications used across the organization. This role will play a key part in enhancing employee skills, ensuring compliance, and supporting overall organizational performance through effective training strategies.

Key Responsibilities :

Design and deliver engaging training sessions (in-person and / or virtual) on company policies, procedures, and internal tools / applications.

Create coaching materials, training manuals, user guides, and instructional content tailored to various departments and roles.

Develop and implement learning assessments (quizzes, tests, or practical evaluations) to measure employee understanding and retention of training materials.

Continuously assess training effectiveness through feedback, testing, and performance metrics, and make improvements as needed.

Collaborate with department heads to identify training needs and align content with business goals.

Maintain training records and documentation in compliance with internal standards and regulatory requirements.

Stay up to date with best practices in training, coaching methodologies, and instructional design.

Support onboarding processes by delivering orientation sessions to new hires.

Requirements :

Proven experience as a Training Specialist, Corporate Trainer, or similar role.

Strong knowledge of instructional design theory and learning principles.

Experience developing and delivering training on corporate policies, software applications, and digital tools.

Proficiency with e-learning platforms and learning management systems (LMS).

Excellent communication, presentation, and interpersonal skills.

Ability to assess training needs and evaluate outcomes.

Strong organizational and time management skills.