Roles and responsibilities
Key Skills for aBartender :
1. Mixology and DrinkPreparation
- Description : Knowledge of cocktail recipes, drink ingredients, and the abilityto mix and prepare beverages according to customer preferences andstandard recipes.
- WhyIt’s Important : A bartender needs to craftdrinks quickly and accurately, whether it's a classiccocktail, a signature drink, or a custom order. Familiarity withspirits, mixers, garnishes, and techniques (e.g., shaking,stirring, muddling) is essential.
2. Customer ServiceSkills
Description : Providing excellent customer service by being attentive, friendly,and engaging with customers. Ensuring that all patrons feel welcomeand valued.Why It’sImportant : Customer satisfaction is key to thesuccess of any bar or restaurant. A bartender’s attitudeand approach can influence a customer’s entireexperience.3. CommunicationSkills
Description : Clear and effective communication, both with customers and otherstaff members (e.g., kitchen staff, waiters,managers).Why It’sImportant : Bartenders must communicate drink orders,handle customer requests, and often work in high-pressuresituations. Good communication ensures smooth service and minimizesmistakes.4. Knowledgeof Alcoholic and Non-AlcoholicBeverages
Description : Understanding the various types of alcoholic beverages (e.g., beer,wine, spirits, liqueurs), their characteristics, and how they pairwith foods.Why It’sImportant : A bartender should know how to suggestdrinks based on customer preferences, dietary needs, or pairings.This expertise can elevate the customerexperience.5. Attention toDetail
Description : Precision when measuring ingredients, garnishing drinks, andremembering customers'orders.Why It’sImportant : Consistency in drink preparation iscrucial for customer satisfaction. Bartenders must also keep trackof drink garnishes, glassware, and special customerpreferences.6. Multitasking and TimeManagement
Description : The ability to juggle multiple orders, handle busy periods, andensure efficient service, all while maintainingaccuracy.Why It’sImportant : A busy bar can be chaotic, and bartendersoften need to serve multiple customers at once. Managing timeeffectively and staying organized ensures no one is left waitingtoo long for a drink.7. Money Handling and CashManagement
Description : Handling cash, processing payments (credit / debit cards), and givingchange accurately. Bartenders also need to track tabs and make surecustomers pay before theyleave.Why It’sImportant : Accurate money handling prevents errorsand theft, ensures the business runs smoothly, and providescustomers with a positiveexperience.8. Knowledge of Local Alcohol Laws andRegulations
Description : Familiarity with legal drinking age requirements, the responsibleserving of alcohol, and local licensing regulations (e.g., checkingIDs, managing intoxicatedpatrons).Why It’sImportant : Bartenders need to follow legalguidelines to ensure both customer safety and compliance with laws.This includes refusing service to intoxicated individuals andserving alcohol responsibly.9. Physical Stamina andEndurance
Description : Bartenders often work long shifts, sometimes standing for hours,lifting heavy bottles or kegs, and working in a fast-pacedenvironment.Why It’sImportant : The role can be physically demanding.Good stamina helps bartenders manage the demands of a busy barshift and remain energetic andefficient.10. Cleanliness andOrganization
Description : Keeping the bar area clean, organized, and well-stocked. Thisincludes washing glassware, wiping down surfaces, and restockingsupplies as needed.WhyIt’s Important : Cleanliness is essentialnot only for hygiene but also for creating a welcoming atmosphere.An organized bartender works faster and reduces errors during busyshifts.Desired candidate profile
As aBartender, your role will be to work alongside the head bartenderin planning, organizing, and supervising all aspects of theBar's operations. This includes maintaining a clean andorderly workspace, delivering consistent service that aligns withOne&Only One Za'abeel Standard Opening Procedures,and striving to maximize revenue and profit in accordance with thebudget and forecast.
AboutYou
The ideal candidate forthis Bartender position should have a minimum of 2 years ofprevious experience in a similar role, demonstrating expertise inbartending and preferably holding a WSET Level 2 certification orequivalent bar courses. International experience is highlyregarded. We seek an individual who is outgoing, confident, andpossesses excellent communication skills. They should exhibit theright attitude, be flexible, and excel as a team player even inhigh-pressure situations. Analytical thinking, sincerity, anddependability are key traits we value. This candidate should leadby example, embracing a dynamic and energetic approach with apositive "can-do" attitude. They must have theability to perform effectively and maintain composure underpressure. Self-motivation, unwavering commitment, and a deeppassion for the Food & Beverage industry are essentialattributes we are looking for in this role.
