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AVP & Manager- Bulk Payments Cross Border

AVP & Manager- Bulk Payments Cross Border

First Abu Dhabi BankAbu Dhabi, Abu Dhabi Emirate, United Arab Emirates
منذ أكثر من 30 يومًا
الوصف الوظيفي

JOB PURPOSE :

The jobholder will lead / train a team of processors / specialists to ensure that global fund transfers / remittances / special handling transactions processing support to the banks customers is provided in a costefficient errorfree and timely manner subject to high risk management Regulatory / Compliance standards & the Bank. S / He should support the growth of INWARD NBFI AND VOSTRO business by implementing new processes / procedures to improve operating efficiency timeliness and accuracy of workflows. Following are the expectations from the role and the job holder :

  • Supervising and authorization of transactions settlements accounting clearances & reconciliation input by processing staff on a daily basis.
  • Minimize operational risks for the Bank by ensuring that all transactions that are processed comply fully with underlying customer or internal instructions and that these instructions are properly authorized.
  • Assist the section by providing appropriate delivery and support functions.
  • Ensure conformance to internal policies procedures and guidelines.
  • Ensure adherence at all times to external and regulatory guidelines and domestic and international norms as applicable.
  • Support multi desks and multi functions within the department.
  • Perform daily & monthly proofing / reconciliation and escalate as appropriate.
  • Accountable for performance and motivation of the team.
  • Must maintain highest level of internal and external customer satisfaction.
  • Must live up to the core values and be able to challenge any process / procedure share ideas and initiatives across teams / units.
  • Must be able to maintain a culture of discipline and open communication within the team.
  • Pursue opportunities for enhancing operational efficiencies customer service and operational controls by identifying process improvements.
  • Support in enhancing and modifying the existing procedures analyze and resolve nonroutine operational problems often requiring research and involvement of other functional experts.
  • Work with risk management teams to ensure that day to day operational processes and enhancements launched comply with local regulations Banks policies and internal procedures.

Job Context (Specific Accountabilities)

  • Work with the line manager in introducing strong tools / processes to identify / ease operational risks attached to the unit.
  • Pursue opportunities for enhancing operational efficiencies along with adequate monitoring
  • Ensure excellent housekeeping standards at all times
  • Zero Ops Loss; NIL near miss / income leakage event; target zero high risk error
  • Target zero complaints minimum 95% adherence to TAT standards as agreed with business. Achieve more than 85% satisfaction score in the internal customer survey.
  • Nil unauthorized breaches in Policy / regulatory requirements and SOPs. Satisfactory rating in all audits INA / RMU / ORC
  • Nil breaches in housekeeping (reconciliations tracers DCFCL etc.).
  • NIL critical findings in regulatory / external / internal audits.
  • No. of PI (process improvement) proposals found fruitful by management. No. of successful PIs implemented
  • Quantified benefits from successful proposal implementation>

    • should translate into bottomline or stakeholder impact

  • No. of crossfunctional desks supported during the year

    • Qualifications :

    Minimum Qualification

  • Bachelors degree

    • Minimum Experience

  • 5 years relevant experience in the banking sector with at least 3 years in similar positions of progressively increasing managerial responsibilities in the payment function.

    • Remote Work : No

    Employment Type : Fulltime

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    إنشاء تنبيه وظيفي لهذا البحث

    Manager • Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates