Bar Back - Sand & Koal

Overview

Emirates Palace Mandarin Oriental, Abu Dhabi is looking for a Bar Back to join our Food & Beverage team.

Emirates Palace Mandarin Oriental, Abu Dhabi is the definition of an unrivalled Arabian fantasy. From a 1.3km pristine private beach, landscaped pools and a private marina overlooking a natural bay, the hotel is located in the heart of Abu Dhabi and perfect for a once-in-a-lifetime holiday or for events and meetings that make a statement, with some of the city’s largest hotel conference centres. Emirates Palace, Abu Dhabi offers award-winning 5-star luxury hospitality and authentic local experiences with 390 luxurious rooms and suites along with award-winning culinary cuisines.

About The Job

Based at the Emirates Palace Mandarin Oriental, Abu Dhabi within the Food & Beverage Department, the Bar Back is responsible for assisting the team in ensuring the smooth and efficient running of the restaurant, providing a prompt and professional service to the guests, and being responsible for creating a memorable dining experience within the restaurant. The Bar Back reports to the Bar Manager.

Responsibilities

• Set up the bar, including daily cleaning of all bar areas, equipment, dishwasher, stock up fridges and stations, prepare mise en place prior to the start of each shift.
• Assist with stock counts and ensuring the restaurant has adequate supplies for the shift, including crockery, glassware, cutlery, condiments, fresh fruit and herbs.
• During service, prepare hot drinks to the required standard, clean coffee machine and hot drink equipment, replenish stations, and wash utensils, glassware and crockery after use.
• Ensure the bar area and stations remain clean throughout service.
• Assist in setting up the bar for special or private events as per briefing.
• Guest etiquette : address guests as Sir or Madam, provide guest right of way, assist guests with requests; if unable to assist, refer to Head Bartender or Manager.
• Alert the Head Bartender or Manager of spillages, challenging guests, intruders, etc.
• Attend to bar guests, provide feedback to Managers, ensure guests receive the brand experience, and escalate if a guest is not content.
• Study and learn all menus and attend training to describe ingredients and preparation methods when required.
• Provide courteous, professional, attentive, and efficient service at all times with customers, staff and suppliers.
• Know the layout and location of equipment; understand the restaurant operation and respond to changes as requested by the Manager.
• Attend and contribute to staff briefings / meetings and related activities; support new recruits through on-the-job training.
• Maintain a high standard of personal appearance and punctuality per the personal presentation policy.
• Undertake other reasonable roles and responsibilities as requested by the Manager.
• Be vigilant and take responsibility for the security of the restaurant premises and properties.

As Bar Back, We Expect From You

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