Sales Advisor (Arabic Speaker)

The Arabic-speaking sales advisor will produce desirable sales results and ensure that the sales attain its monthly objectives by mastering the sales process and displaying a professional customer service behavior that exceeds customer expectations.

Duties and Responsibilities : Responsible for the smooth opening / closing of the boutique Prepare the boutique for welcoming customers : checking the showcases, and displays, monitoring cleanliness and tidiness of the showroom at all times, and ensuring the inventory count and control at the beginning of every shift Greeting and welcoming customers according to Mouawad retail guidelines  Attending the customers and providing excellent customer service and product knowledge Portraying an immaculate grooming and appearance look Presenting Jewellery using Mouawad standards and making sales in an enchanting experience.  Always being well aware of the price before communicating it to customers, by first checking the label Upselling and cross-selling at any upcoming opportunity and promoting other Mouawad branches Following the boutique manager's instruction / the Shift Supervisor, related to cash deposit, money exchange, bank deposits, Gold Souks visits for jewellery repairs, etc.

Maintaining the safe room and showroom displays according to the 5s methodology Responding to any management project when assigned (attending events and exhibitions) Maintaining and developing great relationships with customers Gathering market and customer information by engaging with customers and recording interests Recording sales and orders information, present it to showroom manager by phone or mail Supporting team members during the sale process Attending team meetings and sharing best practices with colleagues Receiving and handling repairs from customers Needed Skills and Competencies : 3-5 years of experience in Jewelry and Diamond industry / High-end jewelry background is recommended.  Outstanding and luxurious Customer service skills Interpersonal communication skills Arabic Speaker ( must)  Powered by JazzHR