Senior Engineer - Manager- Network Operations (Emiratised Role)

Job Description

Generic Accountability

• Senior Engineer - Manager as part of the team aligned to a particular service
• Ideally through experience you will enhance your skills across multiple specialisations

JOB CONTEXT

Specific Accountability

• Lead the team of the Network Engineers
• Support production networks across domestic, international, and public clouds
• Network administration and performance tuning
• High-availability management
• Network performance and problem management
• Identify and fix security vulnerabilities
• Vendor/OEM coordination
• Participate in application DR activities from the Networks side
• Major incidents/Severity 1 call handling and leading to resolution across multiple teams
• Preparation of the RCA (Root Cause Analysis)
• Adhere to Change Management Process
• Mentor other team members and junior engineers
• Implement industry-best practices (Service Improvement Plans)
• Document risks/SPOF in network designs
• Actively participate in various technology projects as a SPOC from the Network Operations team
• Works across multiple Service Delivery Teams

Qualifications

• 5/10 Years of Experience in Networking design and Operations
• Ability to coach and guide the team of engineers
• Ability to identify requirements and create a solution architecture that meets identified requirements
• Provide specialized hardware/ software/ network problem diagnosis/ resolution for bank’s network.
• Knowledge of AWS and AZURE architectural principle and key networking services such as AWS Global Infrastructure, VPC, S3, EC2, Route 53, Transit Gateway, Direct Connect, MS Azure VNET, VNet-Peering, Private Link, vWAN, Express route, Firewall, Load Balancer.
• Ability to integrate as a cross-functional, team player in a fast-paced environment where all information is shared.
• Ability to lead design/configuration/deployment of network projects
• Routing, switching and wireless technologies and corresponding protocols
• NAT, VPN, encryption methods and technologies, MPLS Configuration
• Network Access Control technologies
• WAN Optmization and SD-WAN
• Experience in troubleshooting and fixing common misconfigurations as well as doing Root Cause Analysis for any of the above technologies
• Ability to communicate (verbally and in written communication) effectively with FAB and internal team, IT leadership and support teams during conference calls.
• Ability to implement changes as required based on the nature of issue. Proactively and reactively look for solutions to prevent problems from occurring in team/technology area
• Hands-on experience in designing interactive applications, automation solutions, or service management solutions (Cisco DNA, Cisco Nexus Dashboard, MSO, IPAM tool)
• Strong analytical and reasoning skills with an ability to visualize processes and outcomes
• Experience in system performance monitoring and tuning
• Integrates software or existing solutions with existing systems
• Ability to develop test plans and quality assurance procedures
• Recommends changes in policies and procedures