Location : Dubai, UAE | Full-time | Open to candidates from India
We are hiring on behalf of our client, a leading company in the freight forwarding and logistics sector , for an experienced Assistant IT Manager to support and enhance IT infrastructure while driving digital transformation. The role reports directly to the CEO and offers the opportunity to integrate AI-powered solutions into operations.
Key Responsibilities :
- Manage daily IT operations to ensure stability, security, and efficiency across the business.
- Oversee design, deployment, and maintenance of hardware, software, and network systems specific to freight forwarding and logistics.
- Work closely with the CEO to align IT strategies with business objectives and growth plans.
- Identify, evaluate, and implement AI-based tools to automate processes and improve decision-making.
- Lead IT projects, manage budgets, and coordinate with external vendors.
- Troubleshoot and resolve complex technical issues to minimize downtime.
- Maintain compliance with cybersecurity protocols, data protection standards, and industry best practices.
- Provide training and support on IT systems and AI-driven platforms.
Requirements :
Bachelors degree in Computer Science, Information Technology, or related discipline.10+ years experience in IT management or assistant management, ideally within freight forwarding / logistics .Proven exposure to AI integration, automation tools, and data analytics platforms .Knowledge of freight forwarding ERP / TMS systems, networking, and cloud solutions.Strong problem-solving, leadership, and project management skills.Ability to thrive in a fast-paced environment and handle multiple priorities.Excellent communication skills for working with senior stakeholders.