General Manager

Key Responsibilities Develop and implement operational policies and procedures Lead and motivate the management team to achieve business goals Monitor financial performance budgets and revenue targets Ensure high standards of service quality and guest satisfaction Manage staff recruitment training and development Oversee marketing sales and community relations Handle guest complaints and resolve issues effectively Ensure compliance with health safety and legal regulations Qualifications Proven experience as a General Manager or in senior hotel management Strong leadership organizational and communication skills Financial acumen and experience with budgeting and P L management Customerfocused with problemsolving abilities Ability to work under pressure and make strategic decisions