Technical Account Manager (Technical Advisory)

The impact you will have

• Grow the usage of the Sonar solution within Accounts
• Increase the overall Account Sonar maturity
• Lower the risk of Account churn or downgrade
• Increase Account satisfaction, reduce the number of escalations
• Increase the number of Sonar sponsors in the Account
• Establish and maintain Sonar as a Trusted Advisor in the Account
• Entice Accounts to stay current on an Active version of Sonar, to get maximal value
• Influence Sonar roadmap to meet Account needs

On a daily basis, you will

The skills you will demonstrate

Why You Will Love It Here : Our culture and mission set us apart. We have a dynamic work culture that values respect and kindness and embraces the right to fail (and get right back up again!). Great people make a great company. We value people skills as much as technical skills and strive to keep things friendly while still being passionate leaders in our domains. We have a flexible work policy that includes 3 days in-office and 2 days work-from-home each week for those located near our office locations; some locations such as Dubai, India, Japan and Australia operate fully have a growth mindset. We love learning and believe continuous education is critical to our success. In an ever-changing industry, new skills are necessary, and we're happy to help our team acquire the leader in our field, our products and services are as strong as our internal team embrace transparency with regular meetings, cascading messages and updates on the growth and success of our organization.