Retail Sales Representative | Retail | AL Futtaim Watches & Jewelry | UAE

Overview

The Retail Sales Representative is responsible for sales generation and delivering a positive customer experience, and for a variety of operational duties as assigned by the store management team (i.e. housekeeping duties, visual presentation standards, etc.).

Responsibilities

• Creates a sparkling clean and organized environment by maintaining store standards and cleanliness, and provides a high level of customer service at all times, both internal and external, by being aware of the product categories and being able to assist and advise customers in a professional manner.
• Assists the Store Manager with day-to-day Store Operations including opening and closing, Store Management cover, and other security aspects; can run the Store in the absence of the Store Manager if required.
• Greets customers immediately upon entering the store with a smile and sincere greeting; trains new staff on POS operation and handles customer issues at the POS to ensure smooth service.
• Provides customers with current relevant product information; assists with pricing and ticketing to ensure customers are aware of prices and to protect the company against loss related to incorrect pricing.
• Provides quality service in fitting rooms, follows up with customers in a timely manner, maintains cash wrap cleanliness and attempts to add on to the sale.
• Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness, and captures customer information in the database.
• Sincerely thanks all customers for shopping as they exit the store and invites them back.

Miscellaneous Responsibilities

Required Skills To Be Successful

What Equips You For The Role

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish. Before you click “apply” : Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence. As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

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