Overview
JOB PURPOSE : The purpose of the job is to effectively manage Operational Risks in Outsourcing initiatives of the bank and ensure timely and proactive escalation of issues to enable business units function efficiently. Individually contribute (IC) to the team in managing the assigned functions. To maintain independency of risk in challenging the business on matters of divergent views.
Responsibilities
- Establishing, enhancing, embedding an effective ORM framework and Outsourcing governance framework.
- Monitor and oversee the implementation of outsourcing initiatives within the relevant business group from an Operational risk perspective.
- Capable of challenging the business on various outsourcing risks and controls with sound knowledge of the line function of the portfolio.
- Articulate residual risks vis‑à‑vis the overall risk appetite and risk mitigation strategy of the group and offer risk advisory to the front-end business units.
- Contribute and maintain Outsourcing governance framework, methodology, and procedures periodically.
- Maintain outsourcing register in coordination with business lines and other involved stakeholders across group functions.
- Provide risk advisory on outsourcing initiatives and other relevant projects to business stakeholders.
- Ensure timely and periodic completion of outsourcing risk assessments of the functions in the business group.
- Review and analyze the root cause of reported incidents in ORM system and escalate to line management as necessary.
- Prepare loss data trend analysis and monitor loss approvals as per DOA within the business group.
- Review and monitor action plans agreed within the business group for outsourcing initiatives.
- Prepare and assist in monthly dashboards and other relevant reports as necessary and mandated.
- Undertake adhoc assignments from line management.
Qualifications
Graduate / Post-graduate / Management diploma in Business managementManagement / Internal Controls / OperationsProven experience in project handling and management with impeccable track recordDeep understanding of outsourcing models and risks involvedExperience in developing and implementing Operational Risk Management framework and Internal ControlsRelevant industry body certifications in Operational Risk, Anti-Fraud, InfoSec or BCM preferredSound relationship management and influencing skillsStrong analytical capabilities and problem solvingProactive self-starter and pragmatic solution driven expertiseTeam player and attention to detail / accuracy
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