ERP D365 Functional Consultant

Designation : ERP D365 Functional Consultant

Department : Information Technology

Job Purpose :

The Dynamics 365 Consultant is responsible for a range of services that help organizations effectively implement, configure, and leverage Microsoft Dynamics 365. The consultant has in-depth knowledge of the platform and its various modules, as well as a deep understanding of business processes. The consultant works closely with stakeholders to identify their unique requirements, develop customized solutions, and guide the implementation and adoption phases.

Key Accountabilities :

• Requirement Gathering : Engage with stakeholders to gather and document business requirements, ensuring a clear understanding of their needs and objectives.
• Analysis and Design : Analyze business processes and workflows to identify opportunities for improvement. Design solutions using Microsoft Dynamics to meet the identified requirements.
• Solution Configuration : Configure and customize Microsoft Dynamics modules to align with business processes.
• Functional Specifications : Develop detailed functional specifications and use cases to guide the development and implementation of solutions.
• Testing and Validation : Develop test plans and conduct functional testing to ensure that the implemented solutions meet the specified requirements. Support User Acceptance Testing (UAT).
• Implementation Support : Assist in the deployment of Microsoft Dynamics solutions, including data migration, system integration, and user training.
• Documentation : Prepare and maintain comprehensive documentation, including requirement specifications, functional design documents, and user guides.
• Training and Support : Provide training and support to end-users to ensure they can effectively use the system and address any issues or concerns.
• Continuous Improvement : Stay updated with the latest Microsoft Dynamics features and best practices. Identify opportunities for optimizing the use of the system and propose enhancements.
• Project Management : Support project planning, including scope definition, timeline development, and resource allocation. Assist in monitoring project progress and reporting on status.

Skills Required :

Qualifications :

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