Chief Steward

Main Duties and Responsibilities:

• To have a full working knowledge of all hygiene and occupational health & safety regulations in the United Arab Emirates according to UAE Municipality standards.
• To possess the HACCP certification and to comply and follow at all times the HACCP processes put into place.
• To ensure that breakages are administrated in order to provide constant feedback to the operation as a tool to reduce breakages and losses.
• To strictly adhere to the established operating expenses and ensure that all costs are controlled.
• To ensure an effective payroll control through a flexible work force and maintain a close cooperation with other Food & Beverage outlets.
• To participate in the formulation of the Annual Operating Budget operating cost operating equipment and FF&E requirements in line with the compilation of the Annual Business Plan.
• To ensure that the Stewarding Department is managed providing a courteous professional efficient and flexible service at all times.
• To assist and coach in the operation and be visible during peak times or major events having a hands on approach.
• To implement a flexible scheduling based on business patterns.
• To have a full working knowledge and capability to supervise correct and demonstrate all duties and tasks in the assigned place of work.
• To assign responsibilities to subordinates implementing multi tasking principle and to check their performance periodically.
• To establish and strictly control inventories and to the par stocks in the operation for all operating equipments Food & Beverage FF&E items and to ensure that the outlet is adequately equipped.
• To conduct monthly inventory checks on all operating equipments and supplies.
• To carry out bi-yearly yearly inventory of operating equipment as well as conducting monthly par stock checks.
• To organize in a proper way all equipment storage with full codification for all labeled items
• To control the requisitions storage and careful use of all operating equipments and supplies.
• To conduct daily pre-shift briefings to employees on preparation service and hotel events.
• To liaise with the Kitchen and Food & Beverage Department on daily operations and quality control.
• To ensure that each outlet is supplied with clean and dry operating equipments in conjunction with the Hygiene Officer
• To ensure that the food production areas are supplied with clean and dry kitchen utensils in conjunction with the Hygiene Officer
• To supervise night cleaning in kitchen front (Open Kitchen) and back-of-house food and beverage areas
• To ensure that back-of-house cleaning schedules and garbage runs are strictly adhered to and areas are cleaned according to the established standards.
• To ensure documented weekly walkthrough with Executive Chef Hygiene Officer and Assistant Food and Beverage Director
• To ensure that the back of the House areas are kept clean and organized.
• To have a thorough understanding and knowledge of all Food & Beverage equipment needs and network with other hotels to borrow equipment as and when needed.
• To handle suppliers enquiries in a courteous and efficient manner.
• To be demanding and critical when it comes to service and hygiene standards in conjunction with the hygiene officer
• To handle guest and employee inquiries in a courteous and efficient manner and report guest complaints or problems to superiors if no immediate solution can be found and assure follow up with guests.
• To ensure that the Stewarding team complements the Outlet team in projecting a warm professional and welcome image.
• To ensure that all Departmental Operations Manuals are prepared and updated annually.
• To submit to Food & Beverage Office the following: Monthly Outlet Report Monthly Objective Review Monthly Breakage and Loss Report Chemical Consumption Report Monthly Training Report.
• To plan the outlet weekly roster and work schedules to ensure that the stewarding operation is adequately staffed to handle the level of business.
• To maintain outlet communication board.
• To submit all staff incident reports.
• To maintain the Daily Log Book.
• To report Lost & Found items
• To attend weekly Food & Beverage Meeting and Daily Operations Meeting.
• To provide the Purchase Manager with detailed Product and Purchase Specifications for items used in the outlet.
• To liaise and organize with Housekeeping Department that the established cleaning schedules are strictly adhered to and coordinated between the two departments.
• To coordinate all Repair and Maintenance and issue repair and maintenance job orders to ensure the proper maintenance of the outlet.
• To ensure that all operating equipments provided to the departments are kept in good condition.
• Must be an example of the Rixos Values Brand Standards and a champion of appearance and hygiene guidelines.
• Implements guidelines policies and procedures for those operating departments according to Rixos Guidelines & Standards.
• Must apply the Rixos Food & Beverage rituals.
• To maintain a good repport and working relationship with staff in the outlet and all other departments.
• To attend and contribute to all staff meetings Departmental and Hotel trainings scheduled and other related activities.
• To fully support the Departmental Training Function in the Department assigned.
• To undertake any reasonable tasks and secondary duties as assigned by the Executive Chef.
• To respond to any changes in the Engineering function as dictated by the industry company and hotel.
• To conduct monthly staff meetings.
• To conduct yearly employee performance appraisals.
• To identify and develop young talents within the organization for future potential growth within the company.
• To prepare and participate in the Monthly Objective Review.

Qualifications

• Minimum 3-5 years of experience in a similar role within a luxury or five-star hotel .
• Proven leadership and team management experience.

Additional Information

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract recruit and promote diverse talent.

Remote Work

No

Employment Type

Full-time

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