We are currently seeking a Residence Concierge to join the front of house team at our prestigious residential property in Dubai. This role is for sister concern of Palazzo Versace Dubai, upholding the same standards of luxury, service, and excellence.
Main Duties/Responsibilities:
Welcome and assist residents and guests with inquiries, service requests, and local area information.
Maintain a professional, organized, and presentable front desk at all times.
Monitor visitor access and enforce building security protocols.
Manage incoming and outgoing mail and packages; coordinate with delivery services.
Work closely with building management, maintenance, housekeeping, and security teams.
Keep accurate records including visitor logs, key logs, service requests, and incident reports.
Support move-in and move-out processes for residents.
Communicate building notices, maintenance schedules, and updates to residents.
Assist in emergencies by following building procedures and guiding residents and emergency personnel.
Candidate Profile:
Experience in concierge or guest service roles (hotel/residential).
Good communication and people skills.
Well-organized, professional, and calm under pressure.
Comfortable using basic computer systems.
Flexible with shifts, including weekends and holidays.
Residence Concierge • Dubai, DU, AE
Respond to residents requests for special arrangements or services (e.Respond to special requests from residents with unique needs and follow up to ensure satisfaction.Gather summarize and provide ... أظهر المزيد
Respond to guest requests for special arrangements or services (e.Respond to special requests from guests with unique needs and follow up to ensure satisfaction.Gather summarize and provide informa... أظهر المزيد
Respond to guest requests for special arrangements or services (e.Respond to special requests from guests with unique needs and follow up to ensure satisfaction.Gather summarize and provide informa... أظهر المزيد
Respond to guest requests for special arrangements or services (e.Respond to special requests from guests with unique needs and follow up to ensure satisfaction.Gather summarize and provide informa... أظهر المزيد
Our jobs arent just about giving guests a smooth check-in and check-out.Instead we want to build and experience that is memorable and unique.Our Guest Experience Experts take the initiative to deli... أظهر المزيد
Our jobs arent just about giving guests a smooth check-in and check-out.Instead we want to build and experience that is memorable and unique.Our Guest Experience Experts take the initiative to deli... أظهر المزيد
Respond to guest requests for special arrangements or services (e.Respond to special requests from guests with unique needs and follow up to ensure satisfaction.Gather summarize and provide informa... أظهر المزيد
Maintain a close relationship with the Residences Manager and associated departments working with all levels of the operation to ensure all aspects of owners experience meets standards.Represent th... أظهر المزيد
Build upon your classroom studies through our Hotel Internship Program opportunities.You will learn firsthand about a hotels operations.Our Hotel Internship Program allows you to truly experience t... أظهر المزيد
The Concierge is responsible for providing personalized high-quality service to guests by assisting with a variety of requests from booking reservations and transportation to providing recommendati... أظهر المزيد
Respond to guest requests for special arrangements or services (e.Respond to special requests from guests with unique needs and follow up to ensure satisfaction.Gather summarize and provide informa... أظهر المزيد
Respond to guest requests for special arrangements or services (e.Respond to special requests from guests with unique needs and follow up to ensure satisfaction.Gather summarize and provide informa... أظهر المزيد
Respond to Residence owner requests for special arrangements or services (e.Respond to special requests from guests with unique needs and follow up to ensure satisfaction.Gather summarize and provi... أظهر المزيد
We work with some of the most talented and unique individuals in our business who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it.It is after all ... أظهر المزيد
Process all guest check-ins verifying guest identity form of payment assigning room and activating/issuing room key.Set up accurate accounts for each guest according to their requirements.Enter Mar... أظهر المزيد
Build upon your classroom studies through our Hotel Internship Program opportunities.You will learn first-hand about a hotels operations.Our Hotel Internship Program allows you to truly experience ... أظهر المزيد
Our jobs arent just about giving guests a smooth check-in and check-out.Instead we want to build and experience that is memorable and unique.Our Guest Experience Experts take the initiative to deli... أظهر المزيد
Manage resident requests and inquiries with professionalism and efficiency offering solutions and personalized support.Coordinate deliveries maintenance appointments and amenity bookings to ensure ... أظهر المزيد
Respond to Residence owners and their guests requests for visitor information special arrangements or services (e.Respond to special requests from Residence owners and their guests with unique need... أظهر المزيد
Responsible for the supervision of all aspects of Concierge functions in accordance with hotel standards.Maintains a concierge service and management philosophy that serves as a guide to respective... أظهر المزيد
