MAIN PURPOSE OF JOB
To monitor and manage the delivery of patient administration services, including the supervision of a team of patient administrators
KEY RESPONSIBILITY AREAS
To coordinate and supervise all processes related to patient administration, medical insurance, billing and cash up at the clinic
Lead and manage a team of Patient Administrators
To support the department or business unit manager with general operational management
To consistently meet customer service expectations by improving the quality of patient service
Support the development of a working environment and culture that actively promotes quality, health, and safety
REQUIRED EDUCATION
A relevant Bachelor’s Degree or Diploma in a related field from an accredited institution
REQUIRED EXPERIENCE
At least 2-3 years’ experience in a supervisory customer service positions, preferably in healthcare
REQUIRED JOB SKILLS AND KNOWLEDGE
Patient Admin Coordinator • Dubai
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