House Supervisor
Job Objective
• Oversee and supervise daily housekeeping operations at the residence, ensuring a clean, organized, and well-maintained environment.
• Maintain high standards of service and productive atmosphere within the household.
Key Responsibilities
Housekeeping:
• Supervise and delegate duties and responsibilities to residence staff: housekeepers and drivers, on a daily, weekly, monthly, and yearly basis in terms of cleaning and logistics.
• Ensure all areas of the residence—rooms, storage areas, wardrobes, gardens, garage, etc.—are maintained to the highest standards of cleanliness and organization.
• Maintain updated inventories of the VIP client's accessories and couture items.
• Supervise the housekeeping team during all events hosted at the residence.
• Perform and deliver butler services, particularly during events and parties held at the residence.
• Oversee the running orders of the housekeeping team to ensure smooth operations during events.
• Assist the Client with packing and unpacking for any trip.
Other matters and Logistics
• Review and evaluate the KPIs once a year of the housekeeping team and drivers in coordination with the Senior Staff, the Hospitality Manager, and the VIP client.
• Escort the VIP client to meetings, events, medical appointments, and other required visits, as needed.
• Handle personal and household errands such as shopping, gift purchasing and wrapping, dry cleaning, etc.
• In the absence of the Senior Staff and the Hospitality Manager, coordinate with external suppliers to fulfill residence needs
• Execute any other requests made by the VIP client.
Skills & Knowledge
• Confidentiality and ethics .
• Management, communication, and execution .
• Problem solving ability.
• Team leader
• work under pressure
• flexibility with late working hours, weekends, and public holidays.
• ability to complete all given tasks on time
• reliable, diligent, dedicated, and attention to details
• good communication skills, hospitable
• English is Mandatory
• computer skills: knowledge of basic Microsoft Office (Word, Excel, PowerPoint, Internet – Outlook, Zoom, Microsoft team, Skype, etc.)