Overview
Job Title : Product Owner – Airport Operations Domain
Location : Dubai
Experience : 8+ years
Employment Type : Full-Time
We are looking for a dynamic and experienced Product Owner with deep expertise in the airline industry to lead the design, development, and optimization of airport-specific digital products and solutions. The ideal candidate should bring a strong understanding of airport, ground handler and airline business models, processes, and systems in the Airport Operations domain with focus on Baggage Management.
Key Responsibilities
- Own the product backlog for airport-specific technology platforms (e.g., ground operations, baggage management platforms, etc.)
- Engage with airline stakeholders, customers and other product managers and owners to translate complex business needs and product features into user stories
- Define and build the product backlog for features that cater to ground handler, airport and airline business objectives, to be consumed by multiple product teams
- Responsible for the story content, acceptance criteria definition, ensuring stories are prepared on time for upcoming PIs, refined frequently with the team, and prioritized in alignment with other team backlogs
- Collaborate with internal teams (other product owners and managers, as well as architecture, engineering, UX / UI, QA, sales, and marketing) to build scalable, user-centric solutions
- Ensure non-functional requirements and technical debt are captured, refined, and prioritised across sprints
- Participate in and guide the team in demos of the developed product to stakeholders
- Track product performance through KPIs, user feedback, and analytics, and optimise product features
- Work with teams to identify and capture innovation ideas
- Build strong relationships with team members, peers, line and stakeholders
- Keep up with industry trends, emerging technologies, and competitive landscape in the aviation sector
- Appetite for building and identifying value, with a customer-centric mind-set
Required Skills and Experience
3+ years of technology product management experience, with at least 2 years focused on airport / airline / travel domainStrong domain expertise in Airport Operations and Airline / Airport Baggage ManagementKnowledge of agile ways of working and product management principlesExperience building or implementing B2B, B2E or B2C facing digital platforms and products for airlines and airportsExcellent problem-solving and analytical skills. Exposure to Design Thinking workshopsStrong spoken and written communication skillsStrong stakeholder management with cross-functional teams and airline clients. Ability to influence without authorityAbility to create wireframes, product documentation, and high-level technical requirementsCertified in product management knowledge and skillsExposure to using AI for aiding product management practicesTools : Jira, Confluence, Qmetry, collaboration tools like Miro, MuralPreferred Qualifications
MBA or related business / technology degreeExperience working within the Scaled Agile FrameworkExperience building innovative or AI productsExperience working as part of complex programmesFamiliarity with APIs, cloud-based platforms, and airport and airline data integrationsSeniority level
Mid-Senior levelEmployment type
Full-timeJob function
ConsultingIndustries
IT Services and IT Consulting#J-18808-Ljbffr