Patient Services Associate

Key Responsibilities Greet and assist patients visitors and families in a professional manner Register patients verify insurance and collect required documentation Schedule confirm and manage patient appointments Answer phone calls respond to inquiries and route messages appropriately Process billing payments and handle basic financial transactions Maintain accurate patient records and update information as needed Coordinate with clinical and administrative staff for smooth operations Uphold confidentiality and comply with healthcare policies and regulations Requirements High school diploma or equivalent associate degree preferred Previous experience in healthcare administration or customer service is an advantage Knowledge of medical terminology and health insurance processes preferred Strong communication and interpersonal skills Proficiency in computer systems scheduling software and MS Office Ability to multitask stay organized and work in a fastpaced environment Commitment to patient confidentiality and professionalism