Role Overview:
We are seeking a strong Maintenance Operations Leader to manage and structure technical
operations across a large residential apartment portfolio (800+ units).
The role focuses on in-unit maintenance, preventive programs, rapid guest-impact
response, and structured operational control.
This is a portfolio-level leadership position managing distributed apartment units (not
building-level facilities).
Key Responsibilities:
• Lead and manage all in-unit maintenance operations
• Supervise assistant managers, planners and technical teams
• Implement structured preventive maintenance programs across apartments
• Ensure fast resolution of guest-impacting issues (AC, plumbing, electrical, appliances)
• Reduce repeat issues and emergency breakdowns
• Control backlog and SLA performance
• Manage external vendors and service providers
• Introduce structured reporting and performance tracking
• Maintain guest-ready condition of all units
Required Experience:
• 8–15 years in residential maintenance or property management
• Experience managing distributed apartment portfolios (not single building)
• Managed 10–20+ technicians
• Strong preventive maintenance background
• Experience in fast-paced or hospitality-driven environment preferred
• Strong execution and team leadership skills
Ideal Background:
• Serviced apartments
• Large residential rental portfolios
• Property management firms
• Multi-building maintenance operations
What We Offer:
• Leadership role in high-growth residential portfolio
• Direct impact on operational reliability
• Fast-paced performance-driven environment
• Competitive package
Senior Maintenance Manager • Dubai, DU, AE
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