Digital Channels Coordinator
Job Purpose
The ATM Coordinator is responsible for managing and supporting ATM-related operational
activities and projects. The role also supports operational dependencies where ATM
functions intersect with digital channels.
Experience
· 5+ years' experience in banking project.
Key Responsibilities
A. Support for ATM Upgrades & Changes
· Coordinate ATM installations, upgrades, replacements, and relocations.
· Participate in UAT for new ATM features or compliance-driven changes.
· Assist with enhancements such as deposit modules, biometric features, UI changes, or
· authentication integrations.
B. Digital Channels Support
· Resolve issues where ATM card status or failed ATM transactions impact online banking.
· Support IB-related complaints (password reset, token issues, card linking).
· Coordinate ATM & IB-related downtime issues with relevant teams.
C. Vendor & Internal Coordination
· Liaise with ATM vendors, network providers, mall management, and security companies.
· Collaborate with ITD, COPS, Admin, Retail Banking, and Digital Channels Team.
D. Project Support
· Assist in ATM related projects and system enhancements.
3. Knowledge, Skills & Abilities
· knowledge of ATM operations and its functions
· Good understanding of Digital banking channels and dependency areas.
Strong coordination, reporting, and analytical skills.
Interested Candidates share your details & resume in the mail id: [HIDDEN TEXT]
Digital Channels Coordinator / ATM Coordinator • United Arab Emirates
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