Sr Administrator Workplace Support UAE National

Key Responsibilities Manage and monitor support tickets ensuring timely logging tracking and resolution of user incidents Coordinate with technical support teams to resolve complex issues and handle necessary escalations Maintain accurate documentation of incidents actions taken and solutions provided Oversee inventory and lifecycle management of IT workplace assets including laptops desktops AVDS printers and peripherals Support onboarding and offboarding processes ensuring proper IT setup access provisioning and equipment management Skills Requirements 0 2 years of experience in workplace IT support or service desk operations Strong knowledge of IT asset management ticketing systems and organizational IT policies Excellent communication skills with the ability to liaise between users and technical teams effectively