IT Assistant

Technical Support Acting as the first line of support resolving hardware software issues via phone remote connection or inperson System Maintenance Installing configuring and upgrading workstations peripheral equipment and software applications Network Maintenance Assisting in maintaining internet connectivity VPN access and office networking infrastructure User Management Setting up new user accounts troubleshooting login email issues and managing software licenses Inventory Management Tracking computer assets managing IT equipment inventory and managing repairs Documentation Maintaining records of support requests technical issues and maintenance procedures Indeed 6