Teaching and Learning Strategist (Psychology)

At Macmillan Learning, we're committed to driving innovation that transforms education. We seek team members who thrive on pushing boundaries, envisioning future possibilities, and building solutions that make a lasting impact. Whether you're a Pioneer shaping bold new ideas, a Builder turning possibilities into reality, or a Stabilizer optimizing for success, you'll play a vital role in advancing our mission. If you're excited by the prospect of testing new technologies, implementing transformative strategies, and thriving in a fast-paced, innovative environment, we’d love to hear from you!

The Teaching and Learning Strategist (Psychology) plays a critical role in surfacing, validating, and amplifying pedagogical needs that inform Macmillan Learning’s courseware and digital solutions. As a pedagogical expert, the TLS engages with instructors, departments, and institutions to uncover real-world teaching challenges and translate them into actionable insights. The Teaching and Learning Strategist (Psychology) partners closely with the Program team to inform investment decisions, with Course Product Managers to develop insights based on platform data, with Sales to capture feedback from onboarding and adoption, and with the Learning Science & Research (LSR) team to integrate evidence-based practices into courses and inform research into customer pain points. A key responsibility of this role is to identify, cultivate, and sustain relationships with thoughtful, forward-looking instructors who can co-create, pilot, and provide ongoing feedback that directly informs Macmillan’s product development and pedagogical strategy.

We know that talented candidates sometimes hesitate to apply when they don't meet every single qualification listed. We encourage you to apply if you're excited about this role and believe you can contribute meaningfully to our team, even if your background doesn't align perfectly with every requirement. We're looking for people who are passionate about our mission and can bring valuable perspectives to our work. Different experiences, skills, and approaches all have the potential to strengthen what we do. If this opportunity interests you, we'd love to hear how your unique background and abilities could contribute to our team's success. We're committed to building a workplace where everyone can do their best work and where diverse viewpoints are valued. We encourage all qualified candidates to apply - we're excited to learn about the different ways you might add value to our organization.

Major responsibilities include, but are not limited to:

Pedagogical Insights Discovery

• Provide Program Managers with field-based pedagogical insights to inform investment decisions that support innovative experimentation or strengthen long-term adoption.
• Gather data through day-to-day interactions and structured discovery (such as interviews, classroom observations, focus groups, surveys) with instructors and departments.
• Translate findings into insights that inform business opportunities and strategies.
• Partner with Implementation Specialists to identify recurring adoption challenges that may affect long-term retention.
• Be expert in and curious about platform behavioral data and dashboards.
• Collaborate with Course Product Managers to develop insights and hypotheses for further research.
• Collaborate with the Learning Science and Research team to inform research into how our platforms impact teaching and student success.
• Co-develop personas, use cases, and narratives that tie Macmillan’s solutions to measurable, ongoing teaching impact.

Instructor Network and Engagement

• Build and sustain a diverse network of instructors whose real-world teaching practices and classroom experiences shape product development and adoption strategies.
• Partner with the Program team to cultivate relationships with faculty who serve as discovery partners, pilot collaborators, and ongoing pedagogical advisors.
• Develop instructor advocates who champion Macmillan’s solutions within their institutions and reinforce long-term retention.
• Campus travel and conference participation should be prioritized as methods of building relationships.

Go-to-Market and Customer-Facing Enablement

• Collaborate in sales situations, including consulting on or delivering in-person and virtual presentations, to demonstrate to potential customers the ways that features of our course solutions can be used to address their needs.
• Advise customers, in collaboration with Implementation Specialists and Course Product Managers, about courseware implementation practices that best fit their needs.
• Support class testers and potential customers with services such as consultation, correlation guides, and implementation guides.
• Partner with Marketing to highlight pedagogical value in messaging and campaigns.
• Provide Sales with clear narratives and training that connect instructor pain points to Macmillan’s solutions.
• Share pedagogical insights and stories that demonstrate product impact and differentiation in the marketplace.

Competitive and Market Scanning

• Continuously evaluate competitor platforms and instructional practices to ensure Macmillan’s solutions remain differentiated and sticky.
• Identify opportunities for Macmillan to differentiate through pedagogy, usability, or instructional design.
• Assess potential external partners who could strengthen Macmillan’s pedagogical credibility or product portfolio.
• Share competitive insights with Program, Product, and Marketing teams to inform strategic positioning.

Internal Pedagogical Thought Leadership

• Create and share artifacts (insight reports, journey maps, use-case narratives) that make customer needs and factors for retention visible to cross-functional teams.
• Educate colleagues in Sales, Marketing, Product, and Content on emerging instructional trends and their pedagogical implications.

Required Qualifications:

• Master's Degree in Psychology.
• 5 years of experience teaching Psychology at collegiate level or in educational publishing (college level a plus) or related; understanding of the business, its processes, market, and trends.
• Curriculum design experience.
• Demonstrated ability to analyze and synthesize information from a diverse array of sources in order to understand issues, identify opportunities, anticipate outcomes, and support sound decision making.
• Must demonstrate strong written and oral communication skills; must be able to listen to and communicate clearly and strategically with diverse audiences, promoting dialogue and building consensus to achieve objectives.
• Track record of generating viable new approaches and solutions to problems or challenges in an increasingly digital learning environment.

Preferred Qualifications:

• Teaching experience in a higher education.
• Experience supporting customers using learning management or courseware solutions.
• Demonstrated ability to identify and champion innovative instructional approaches that improve student outcomes and product differentiation.
• Strong interest in and working knowledge of AI in education, including generative AI, AI-assisted assessment, and analytics-driven personalization.
• Deep familiarity with current trends in Psychology education, including research methods instruction, data literacy, inclusive teaching practices, and application-based learning.
• Willingness to experiment, iterate, and share learnings to support a culture of innovation and continuous improvement.

Salary Range: $75,000 - $85,000 / year.

Exemption Status: Exempt

Physical Requirements:

Requires periods of close concentration; must be able to multi-task; must be able to travel occasionally; work overtime - more than 40 hours a week – regularly, as needed

The position is eligible for remote employment, excluding the following locations: Alaska, Arkansas, Hawaii, Mississippi, Nevada, South Dakota, West Virginia, Wyoming.

Benefits

Regular full-time and qualifying part-time employees and their dependents are eligible for Macmillan benefits, effective on the employee’s date of hire. Macmillan also offers health benefits coverage to qualifying same-sex and opposite-sex domestic partners (may require additional documentation) of active employees.

• Competitive pay and bonus plan
• Generous Health Benefits (Medical, Dental, Vision)
• Contributions to your 401k retirement account through Fidelity
• Generous paid time off, sick time, floating holidays, and paid holidays (Spring Reset Day , Juneteenth, Indigenous People's Day, Election Day, and more!)
• Employee Assistance Program, Education Assistance Program
• 100% employer-paid life and AD&D insurance
• And much more!

Macmillan Learning is a privately-held, family owned company that improves lives through learning. By linking research to learning practice, we develop pioneering products and learning materials for students that are highly effective and drive improved outcomes. Our engaging content is developed in partnership with the world's best researchers, educators, administrators, and developers. To learn more, please visit macmillanlearning.com or see us on Facebook, Twitter, LinkedIn or join our Macmillan Community. Macmillan Learning is a division of the Holtzbrinck Publishing Group, a family-owned global media company headquartered in Stuttgart, Germany.

At Macmillan Learning, we believe diverse perspectives and backgrounds enrich our mission to improve lives through learning. We actively seek candidates who reflect a wide range of identities, experiences, and communities. We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, ethnicity, national origin, sex, sexual orientation, gender, gender identity or expression, disability status, physical ability, neurodiversity, genetic information, protected veteran status, family and economic status and background, geographical status and background, or any other characteristic protected by federal, state, or local law. You can read more about our Diversity, Equity, & Inclusion initiatives here.

The successful candidate for this position will be an employee of Bedford, Freeman & Worth Publishing Group, LLC d/b/a Macmillan Learning. Bedford Freeman & Worth Publishing Group, LLC has developed an equal opportunity compliance program in compliance with the NY Department of Education’s guidance. Portions of the equal opportunity compliance program are available for review by applicants and employees by contacting Human Resources at Macmillan Learning.