We Put the World on Vacation
Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.GO WHERE YOU GROW
Discover a career fuelled by possibility at Accor Vacation Club. If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join our team at Ras Al-Khaimah as a Guest Experience Host & Face-to-Face Lead Generator today!
How You'll Shine
Greeting and registering of owners and guests
Providing information on local area attractions
Completion of all department-related paperwork
Using all communication equipment, including telephones, facsimiles and computers
Assist in the tour generation process to ensure that prospects meet the Company’s tour qualification specifications
Meet guests face to face and generate sales appointments for our sales centres located at our amazing resorts and via livestream
Establish commonality and build rapport with your customers to ensure an exceptional experience is delivered
Work closely with the resort operations team in order to provide a high level of service and a seamless transition for owners and guests through the check-in process
Clearly articulate the benefit of travelling within Travel & Leisure's community
Meet targets and KPI's as set by the business
This role requires you to be available for weekend and public holiday shifts.
How You'll Be Rewarded
Build your career with a value-driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:
Professional development funding
Discounted hotel stays across Australia, Fiji, and New Zealand
Great career development opportunities
What You'll Bring
To be successful in this role, you will be:
Previous experience within a similar hotel position
Genuine passion for customer service and the local area
Excellent communicator with strong interpersonal skills
Enthusiastic, self-motivated and positive individual
Arabic and English
Immaculate presentation and professional grooming standards
High levels of computer literacy
Previous experience with a PMS system (Hirum, Fidelio, Opera, etc.) is advantageous
Have the ability to recognise and solve problems in the workplace
Ability to work a flexible schedule, including nights, weekends, public and school holidays.
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class.
Guest Experience Host • Al Marjan, Ras al Khaimah, United Arab Emirates
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