Vice President, Senior Transformation & Strategic Program Lead

About the role

In this role, you will oversee and drive the implementation of Bank-wide transformation initiatives. The role encompasses defining and executing the Strategic Outsourcing roadmap, including planning, delivery, and performance monitoring across business and enablement functions. You will work closely with internal teams and external partners to ensure seamless integration of the new operating model.

What You’ll Be Doing :

• Lead the oversight and implementation of Bank-wide Transformation initiatives under the COO’s office.
• Drive Strategic Outsourcing Strategy, including planning, execution, and monitoring progress across business and enablement functions.
• Consolidate and optimize processes to deliver cost and headcount efficiencies, ensuring seamless integration of the new operating model.
• Manage Shared Services Center delivery, including governance, training, and operating model implementation.
• Execute automation and digitization projects to enhance operational efficiency and customer experience.
• Develop and monitor governance frameworks for outsourcing / offshoring, ensuring compliance with CBUAE regulations.
• Liaise with internal teams and external vendors for system implementation and premises co-location.
• Identify synergies across programs and continuously explore digitization opportunities to improve service levels.

What We’re Looking For :

Education : MBA or equivalent professional degree. Certified Agile or Scrum Master.

Experience : Minimum 10 years in banking program management with 3–5 years in outsourcing / offshoring initiatives.

Industry : Knowledge of banking and financial services.

Skills

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