Job Title – Community Management Executive
Location: Dubai, UAE
About the Role
We are seeking a socially savvy and culturally aware Community Management Executive to manage and grow online communities across social platforms. This role sits at the center of brand–consumer interaction, driving real-time engagement, social listening, and insight generation to ensure brands remain relevant, responsive, and connected to audiences across the GCC region.
Key Responsibilities
Community Engagement & ManagementMonitor, respond to, and engage with comments, direct messages, and mentions across social platforms.Actively participate in conversations using a brand-appropriate, human, and culturally relevant tone.Handle customer interactions professionally and escalate sensitive issues when required.Support always-on engagement and campaign-driven activations.
Social Listening & InsightsTrack conversations across platforms, including trending hashtags, content feeds, and creator activity.Identify emerging trends, cultural moments, and shifts in audience sentiment.Prepare regular community insight reports with actionable recommendations.Highlight real-time marketing opportunities and community-driven content ideas.
Brand Voice & Cultural RelevanceMaintain a consistent brand tone aligned with brand identity and positioning.Ensure all communications are culturally sensitive and locally relevant across GCC markets.Demonstrate strong awareness of regional nuances, trends, and key cultural moments (e.g., Ramadan, National Days, major events).Adapt communication style based on platform and audience behavior.
Qualifications & Experience
2–4+ years of experience in community management or social media engagement.Strong writing skills in English and Arabic (English fluency is essential).Experience managing platforms such as Instagram, TikTok, and X (Twitter).Experience in automotive or premium brands is an advantage.
Key Skills & Competencies
Excellent written communication and content engagement skillsStrong understanding of GCC culture and regional dynamicsAbility to manage real-time interactions in a fast-paced environmentGood judgment in handling public-facing communicationStrong analytical skills for social listening and insightsHigh attention to detail and responsiveness
Personal Attributes
Socially aware, trend-driven, and culturally curiousCalm, empathetic, and confident communicatorStrong decision-making ability in handling sensitive situationsHighly organized and detail-orientedPassionate about digital culture, brands, and online communities
What Success Looks Like
High-quality and timely engagement across all social platformsPositive audience sentiment and increased brand trustActionable insights contributing to content and campaign strategiesStrong collaboration with marketing, content, and creative teams
Additional Details
Contract Duration: 1 year (extendable based on performance and business needs)Headcount: 1Nationality: Emirati or Saudi (based in UAE or KSA)Language Visa: Provided
Apply now!
Community Management Executive • Dubai, United Arab Emirates
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