Facility Supervisor

Since Kids Zone has been a leader in children s entertainment and education providing immersive and fun learning experiences that captivate families across Dubai We are looking for an exceptional Facility Supervisor to be our owner s representative on the ground When the owner is not in the building you are Kids Zone This is a floor leadership role not a desk job for someone who is commercially sharp operationally disciplined and genuinely passionate about delivering exceptional family experiences What You ll Own Revenue commercial performance you track daily targets manage the booking pipeline and drive performance across every service line Full venue operations opening checks daily schedule capacity decisions and brand standards every shift without exception Team leadership you lead coach and develop the Early Childhood Educator Receptionists and Facility Attendants directly Customer experience you set the tone personally handle escalated complaints and ensure every family leaves with a story worth sharing Corporate events B2B sales you identify pitch and close corporate event bookings and build relationships that bring them back Skills Requirements Who We re Looking For Proven leadership experience in hospitality leisure retail F B or family entertainment Commercially minded you understand that revenue is a direct reflection of your leadership Operationally disciplined checklists reports and standards are second nature to you A natural communicator who can lead a morning huddle close a corporate deal and coach a team member all before noon Someone who sees a problem and fixes it without being asked Fluent English Arabic is a plus What We Offer Competitive salary package Visa and benefits provided A leadership role with genuine autonomy and accountability Direct access to the owner fast decisions no bureaucracy A growing brand with franchise expansion underway A team that takes care of families and a leadership team that takes care of you Immediate start preferred