Stewarding Supervisor

Company Description

OUR COMMITMENT TO DIVERSITY & INCLUSION:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

We are seeking an experienced and detail-oriented Stewarding Supervisor to lead our stewarding operations in Novotel Dubai Al Barsha, United Arab Emirates. In this pivotal role, you will oversee the stewarding team and ensure the highest standards of cleanliness, organization, and efficiency across all food and beverage areas. You will be instrumental in maintaining a safe, hygienic work environment while fostering a collaborative and supportive team culture that drives operational excellence.

• Lead and supervise the Stewarding team in all operational functions, including cleaning, organization, and maintenance of F&B restaurants, kitchens, loading dock areas, and storage spaces
• Coordinate and maintain the cleanliness and proper care of all F&B equipment, including china, silverware, glassware, cookware, banquet equipment, and kitchen equipment
• Ensure timely delivery and setup of equipment for banquet and restaurant functions while maintaining clear communication between the Stewarding team and Culinary and Restaurant Management teams
• Receive, inspect, and oversee proper storage of food and dry goods within kitchens, ensuring inventory accuracy and compliance with food safety standards
• Train, mentor, and develop Stewarding team members, fostering a culture of continuous improvement and professional growth
• Review banquet event orders and verify that all setups and supplies are in place according to banquet requisitions
• Conduct daily equipment inspections to ensure all machinery is in working condition; promptly report any defects or malfunctions to management
• Maintain a clean, safe, and organized work environment, including all equipment and storage spaces, in compliance with health and safety regulations
• Deliver professional, friendly, and proactive service while supporting colleagues and promoting a positive team atmosphere
• Follow and enforce all department policies, procedures, and service standards consistently
• Other duties as assigned

Qualifications

• 1-2 years of supervisory or management experience in a hospitality, food service, or stewarding environment
• Strong organizational and time management skills with the ability to prioritize multiple tasks in a fast-paced setting
• Excellent interpersonal and communication skills; ability to interact professionally with team members and other departments
• Demonstrated ability to work effectively in noisy, high-pressure environments while maintaining composure and a positive demeanor
• Comprehensive understanding of food safety, hygiene standards, and health and safety regulations
• Proven team leadership and motivational abilities with experience training and developing staff
• Problem-solving mindset with strong analytical and decision-making skills
• Attention to detail and commitment to maintaining high standards of cleanliness and organization
• Ability to work flexibly and adapt to changing operational needs
• Knowledge of stewarding operations, kitchen equipment, and F&B procedures
• Strong conflict resolution and empathetic communication skills
• Passion for creating and maintaining a safe, inclusive, and collaborative work environment
• Resilience and ability to handle challenges with a solution-oriented approach