Receptioinst

Welcome members guests and visitors in a friendly and professional manner Manage the reception desk and ensure smooth frontoffice operations Handle customer inquiries regarding sports activities schedules memberships and facility services Manage court bookings class schedules and activity reservations Answer phone calls emails and messages in a timely and professional manner Maintain accurate records of memberships bookings and customer details Coordinate with coaches instructors and operations staff regarding schedules and bookings Handle payments receipts and basic billing tasks if required Ensure the reception area remains clean organized and presentable at all times Assist in promoting sports programs events and memberships Report operational issues or customer concerns to the Floor Manager Maintain professionalism punctuality and adherence to company policies