Senior Hygiene Supervisor

LUMAIN is seeking a proactive and experienced Senior Hygiene Supervisor to oversee onsite cleaning operations maintain service quality standards and supervise field teams across client locations The ideal candidate will be responsible for quality inspections staff training client coordination and ensuring compliance with hygiene and safety procedures Key Responsibilities Conduct daily field supervision and quality inspections at client sites Supervise and coordinate cleaning staff and assign daily operational duties Train cleaning technicians on SOPs hygiene standards customer service and hospitality etiquette Ensure high standards of cleanliness presentation and professional behavior at client locations Monitor team performance and provide onsite coaching and support Handle client requests complaints and service escalations professionally Deliver a hospitalityfocused customer experience during all client interactions Ensure compliance with hygiene PPE and workplace safety standards Monitor cleaning chemicals equipment usage and material handling procedures Conduct predeployment checks for equipment uniforms and supplies Maintain daily operational reports attendance and inspection records Coordinate with management regarding operational updates and client feedback Skills Skills Requirements Minimum 3 years of experience in cleaning supervision hygiene hospitality or facility management Previous supervisory experience managing cleaning or housekeeping teams Strong understanding of hospitality standards and customer service excellence Knowledge of cleaning chemicals machinery hygiene protocols and safety standards Strong leadership communication and team management skills Ability to professionally manage VIP clients and customer interactions Problemsolving and conflictresolution abilities Good reporting and documentation skills UAE experience preferred Valid UAE driving license is an advantage Key Skills Hospitality Management Customer Experience Guest Relations Housekeeping Operations Service Excellence Client Satisfaction Hospitality Standards Soft Skills Training Team Coordination Professional Grooming Standards