Floor Supervisor

The Floor Supervisor is an operational role within the Administration and Services Department The role holder acts as the ontheground operational supervisor across all support staff categories and all premises areas ensuring that hospitality standards premises presentation cleaning compliance driver coordination and FM reporting requirements are maintained to the highest standard at all times This is a multifunctional multitasking role requiring a candidate who can move seamlessly between hospitality management corporate event planning F B procurement premises inspection support staff supervision and facilities reporting within the same working day The role requires a highly organised proactive and operationally experienced individual who takes personal ownership of outcomes and does not need to be managed in detail The Floor Supervisor is the eyes and ears of the Administration and Services Department on the ground Every observation defect deviation or gap identified during daily floor tours is reported immediately Nothing is left unattended Skills Education MANDATORY Hospitality diploma from a recognised institution A degree in hospitality management hotel management or F B management is preferred Candidates without a hospitality qualification will not be considered regardless of experience F B and banqueting experience Minimum 4 years of experience in food and beverage operations at a corporate fivestar hotel or highend catering environment Experience managing events and VIP functions is mandatory Supervisory experience Minimum 2 years in a supervisory role managing multiple staff categories simultaneously Experience supervising cleaning hospitality and drivers is a strong advantage Procurement experience Demonstrated experience in F B procurement including supplier coordination quality control stock management and FIFO compliance at a corporate or institutional level Facilities awareness Understanding of basic FM reporting building maintenance observation and premises readiness standards Prior experience with CAFM systems such as Facilio is an advantage Language Fluent spoken and written English is mandatory Arabic is a significant advantage Computer literacy Proficient in Microsoft Office Word Excel Outlook Comfortable using digital reporting and tracking tools