Description:
Marsh UAE is seeking candidates for “Client Relationship Management – Specialist” to join our RM / General Lines team based in the Dubai office!
What is in it for you?
Great team environment with energetic and supportive colleagues
Work-life balance
Professional environment where your career path is supported and really matters in our global organization.
We will count on you to:
Manage client portfolio independently with multiple industry focus.
Deliver day-to-day administration as per company standards including liaising with internal teams as required, mid-term changes and contract reviews
Perform critical client functions, including evaluating risks; reviewing loss experience, cash flow and financials; developing solutions; articulating impact of options; leveraging prepared analytics and making recommendations to client across product lines, Collaborate with other organizational practices to facilitate cross-selling opportunities.
Understands and fulfill all compliance, professional and transparency standards
Maintain a detailed understanding of changing market conditions, deep understanding of Insurers' service propositions and capabilities
Undertake assigned tasks and projects as directed by senior leadership, meeting agreed-upon timelines.
Address escalated issues and concerns in a timely and effective manner, help manage expectations, mitigate relationship risks and applies judgement as to when to escalate major issues to senior level colleagues ensuring compliance.
What you need to have:
University degree from a reputable university, preferably in Business Administration, Economics or Engineering, CII or equivalent degrees In Insurance will be an advantage
7+ years’ experience in account management in insurance sector especially with large & complex client projects
Prior UAE Experience
Knowledge of P&C policy requirements
Fluent in both written and spoken English, Arabic is a plus
Ability to work effectively as a part of a team
Advanced communication, presentation and training skills
Energetic, self-motivated and result-oriented
Proficiency with MS Office applications
What makes you stand out
Excellent organizational interpersonal skills – able to prioritize work and meet deadlines
Clear and concise oral and written communication skills
Comfortable and experience working with technology (solutions), AI tools
Strong numerical skills
Continuous improvement approach
Think outside of the box and a can-do attitude
Client Relationship Management - Specialist • Burj Al Salam,Dubai
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