Sales Assistant

Job Description Sales Target Achievement Meet or exceed daily weekly and monthly sales goals Conversion Rate Percentage of customers who make a purchase after being assisted Average Transaction Value ATV Increase the average value of each sale Units Per Transaction UPT Increase the number of items sold per customer Customer Satisfaction CSAT Receive positive customer feedback and maintain high service standards Upselling Crossselling Rate Successfully recommend additional or highervalue products Product Knowledge Demonstrate strong knowledge of products and promotions Stock Replenishment Accuracy Ensure shelves are wellstocked and products are correctly displayed Inventory Accuracy Minimize stock discrepancies during stock counts Attendance Punctuality Maintain excellent attendance and arrive on time for shifts Store Standards Compliance Keep the sales floor clean organized and compliant with visual merchandising guidelines Customer Engagement Greet customers promptly and provide professional assistance throughout their shopping experience Skills Excellent communication and interpersonal skills Customer service orientation Sales and negotiation skills Product knowledge and the ability to learn quickly Upselling and crossselling techniques Active listening skills Problemsolving and conflict resolution Teamwork and collaboration Time management and multitasking Cash handling and POS Point of Sale system experience Inventory and stock management Attention to detail Adaptability and flexibility Ability to work under pressure and meet sales targets Strong organizational skills Positive attitude and professional appearance