Roles Responsibilities Respond promptly and professionally to incoming calls WhatsApp messages emails and campaign inquiries Communicate with prospective clients to understand the nature of their debt collection requirements Collect initial information and documents required for preliminary case assessment Qualify leads based on the company s service criteria Schedule meetings and consultations between prospective clients and the relevant consultants Maintain regular followups with leads before and after consultations Prepare and issue quotations proposals engagement documents and service information Follow up on pending proposals approvals documents and payments Update lead information communication records meeting notes and followup activities in the CRM system Coordinate internally with consultants management legal teams and operations teams Maintain confidentiality when handling client debtor financial and caserelated information Support the conversion of qualified inquiries into signed clients Prepare periodic reports on inquiries meetings proposals conversions and pending followups Desired Candidate Profile Previous experience in customer service telesales sales coordination client relations or lead management Strong verbal and written communication skills in English Arabic communication skills are strongly preferred Professional telephone and WhatsApp communication skills Ability to communicate confidently with individuals business owners finance departments and corporate clients Strong organizational and followup skills Ability to manage multiple inquiries and maintain accurate records Experience using CRM systems Microsoft Office Google Workspace or similar platforms Ability to prepare professional quotations proposals and business correspondence Professional appearance and attitude High level of confidentiality reliability and attention to detail Experience in debt collection legal services financial services banking insurance or professional consultancy is an advantage What we offer Fixed monthly salary 2 5 commission on each successfully converted lead subject to the company s commission policy Professional working environment Training on the company s services and clienthandling process Opportunity for career development within the debt collection and professional services sector We are seeking a professional and highly organized Client Relations Sales Coordinator to manage inquiries generated through our digital marketing campaigns The successful candidate will be responsible for responding to calls and messages understanding prospective clients requirements scheduling consultations following up with leads and preparing quotations and service proposals This role is suitable for someone with strong communication skills excellent followup abilities and experience in customer service sales coordination telesales or professional services
Client Relations and Sales Coordinator • Dubai, United Arab Emirates (UAE)
KEY DUTIES AND RESPONSIBILITIES.Please note that this is not an exhaustive list of everything that needs to be done.Anantara employees always find new ways to look after the business their guests a... أظهر المزيد
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KEY DUTIES AND RESPONSIBILITIES.Please note that this is not an exhaustive list of everything that needs to be done.Anantara employees always find new ways to look after the business their guests a... أظهر المزيد
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