Labour Camp Operations and Relations Manager

Camp operations Manage the safe orderly and costeffective daily operation of companyowned and thirdparty labour accommodation supporting CITIC projects across the UAE Accommodation compliance Ensure compliance with applicable MoHRE requirements emiratelevel municipality and publichealth standards Civil Defence requirements and Company HSE and welfare procedures maintain registrations approvals inspection records and correctiveaction logs Facilities and hygiene Oversee room allocation and occupancy housekeeping pest control waste management water supply drainage electrical and plumbing maintenance fire and lifesafety systems kitchens dining areas laundry prayer and recreation facilities Worker welfare and relations Serve as the main camplevel contact for welfare concerns and nonworkplace grievances conduct regular worker engagement resolve issues fairly identify morale risks early and escalate employment matters to HR Incident and crisis response Coordinate emergency response illness or injury support outbreak controls fire drills evacuations and serious welfare incidents with HSE HR Security and relevant authorities maintain accurate incident records Mobilisation and occupancy Coordinate worker arrivals transfers and demobilisation with HR project teams transport and camp providers maintain accurate resident lists bedspace records and movement reports Transport and services Coordinate worker transport catering security and other camp services monitoring schedules service quality food hygiene and worker feedback Vendor and cost management Manage service providers and camp operators verify attendance and service delivery review invoices monitor budgets and KPIs and recommend corrective or costsaving actions without compromising compliance or welfare Inspections and reporting Conduct routine inspections and audits track nonconformities to closure and submit occupancy welfare incident maintenance cost and compliance reports to management New camp planning Support feasibility design review authority coordination mobilisation and commissioning of new or refurbished labour accommodation and develop standard operating procedures and emergency plans Skills Education Bachelor s degree or diploma in Facilities Management Business Administration Hospitality HSE or a related discipline Relevant firesafety firstaid or facilitiesmanagement certification is an advantage Experience Minimum 7 years of relevant UAE experience including at least 5 years managing largescale labour accommodation for a main contractor facilitiesmanagement company or major industrial employer Compliance knowledge Strong practical knowledge of MoHRE labour accommodation requirements applicable municipality publichealth requirements Civil Defence and firelifesafety controls food hygiene and worker welfare standards Operations capability Proven experience in accommodation inspections occupancy control facilities maintenance catering transport security vendor management budgeting and emergency response Labour relations Strong interpersonal negotiation grievancehandling and deescalation skills with cultural awareness and the ability to manage sensitive workforce matters professionally Language Fluent English is required Hindi Urdu Bengali or another widely used workforce language is strongly preferred Arabic and or Mandarin is an advantage Systems and reporting Proficient in MS Office and able to maintain accurate digital registers inspection reports dashboards and management reports Availability Valid UAE driving licence and flexibility to visit camps and project locations including outside normal working hours when operationally required are preferred Professional attributes Firm but respectful serviceoriented highly organised and capable of maintaining confidentiality discipline and composure during emergencies or labourrelations issues