Communications Manager Marine Services & Logistics

Job Purpose: The Communications Manager, Marine Services, is responsible for managing the development, execution, and measurement of all communications within DP World Marine Services business. The role operates as part of a specialist team supporting business growth through strategic and tactical communications that drive customer preference and stimulate demand. This position reports to the Director, Marine Services Communications.
Key Responsibilities:

• Implement and deliver communications strategies reflecting global and regional business objectives and growth priorities, tailored to diverse customers, employees, and stakeholders.
• Act as a strategic communications advisor to Marine Services business stakeholders.
• Drive communications activities ensuring business impact across targeted customer segments.
• Oversee inputs from Group Communications Centers of Excellence and external agencies, delivering measurable, cost-effective strategy execution.
• Manage and activate content calendars for internal/external websites, social media, and quarterly newsletters.
• Ensure timely and consistent delivery of communication reports.
• Maintain alignment of all business communications activities with global brand purpose and 'One DP World' positioning.
• Deliver world-class B2B communications to support both long-term company positioning and immediate Marine Services business goals.
• Lead scheduled, regular meetings with stakeholders and collaborators to ensure alignment and visibility of business developments.
• Develop deep sector knowledge, audience insight, and comprehensive understanding of services and products.
• Manage external agency and vendor teams, driving excellence in quality and output.
• Develop strategic narratives and key messages, producing high-quality, accurate content.
• Support maritime industry event participation, ensuring coherence with the global events plan.
• Uphold clear project management processes, guaranteeing high standards across all outputs.
• Maintain an actionable dashboard of metrics, monitoring and reporting delivery against well-defined objectives and KPIs.
• Collaborate effectively with Group Communications Centers of Excellence and regional communications teams to optimize channel strategy, reach, and impact.
• Act as an ambassador for DP World, consistently promoting positive behaviors and adherence to the company's principles, values, and code of conduct.

Qualifications, Experience, and Skills:

• Bachelor's Degree required.
• Approximately 7-9 years of relevant communications, marketing, or related experience, specifically within the Marine/Shipping sector.
• Demonstrated expertise in providing strategic and tactical communications advice to diverse stakeholders.
• Proven track record leading stakeholder meetings ensuring business alignment and visibility.
• Deep sector knowledge, audience insight, and comprehensive understanding of marine services and products.
• Experience in managing external agency and vendor teams.
• Skilled in developing narratives and key messages aligned with strategic objectives.
• Experience supporting maritime industry event participation, ensuring strategic cohesion with global events.
• Ability to uphold clear project management standards, delivering consistently high-quality outputs.
• Experience maintaining dashboards that track delivery against defined objectives and KPIs.
• Collaborative teamwork with Communications centers of Excellence and regional communications experts to drive effective channel strategy and maximize reach.
• Experience managing strategic integrated communication programs, adhering to timelines and budgets.
• Exceptional organizational and project management skills.
• Maritime sector experience highly valued.
• Strong writing, editing, and proofreading capabilities.
• Confident communicator and presenter with ability to influence and convince.
• Knowledge of digital and social media trends.
• Solid understanding of current affairs, global economics, and geopolitical context.
• Self-motivated leader with a professional and proactive approach.
• Ability to prioritize multiple projects and achieve results in a dynamic business environment.

Working Relationships:

• Internal: Director, Marine Services Communications, SVP Business Communications, Communications, PR, Digital, Events, Brand Teams, Regional Communications Teams, Marine Services Leadership.
• External: External Agencies, Media Partners, Publishers.

Hiring Team Note:

• About 7-9 years communications, marketing or related experience, in the Marine/Shipping Sector.
• Provide strategic and tactical communications advice to stakeholders.
• Lead scheduled, regular meetings with stakeholders and collaborators to ensure alignment and visibility of developments in the business.
• Develop deep sector knowledge, audience insight, and understanding of services and products.
• Manage external agency and vendor teams.
• Develop narrative and key messages relating to the strategy, driving the creation of high-quality, accurate content.
• Support maritime industry event participation and ensure its cohesion with the global events plan.
• Uphold clear project management processes and ensure a high quality of outputs.
• Maintain an actionable dashboard of metrics; monitor and report delivery against well-defined objectives and KPIs.
• Collaborate effectively with Group Communications centers of Excellence to ensure effective channel strategy, and with regional communications teams to drive reach and impact.