Operations and Business Development Manager

Roles Responsibilities About the Role We are seeking a highly organized proactive and resultsdriven Operations Business Development Manager to oversee the daily operations of our growing organization This is a leadership role requiring someone who can confidently manage multiple departments ensure smooth business operations solve problems quickly and support business growth through strategic planning and business development The ideal candidate is a natural leader who can make sound decisions under pressure effectively manage teams improve operational efficiency and identify new business opportunities Key Responsibilities Manage and oversee the daytoday operations of the company Supervise and coordinate all departments to ensure smooth workflow and operational excellence Lead mentor and manage a team of approximately 15 employees across different functions Monitor employee productivity performance and task completion while ensuring accountability Develop and implement operational policies SOPs and process improvements Identify operational bottlenecks and implement practical solutions Ensure projects and departmental objectives are completed within deadlines Coordinate with management to execute company goals and business strategies Make confident timely and wellinformed decisions in daytoday business operations Handle conflict resolution and resolve operational challenges efficiently Monitor KPIs and prepare operational reports for senior management Manage resource allocation and prioritize workloads effectively Work closely with HR Procurement Customer Service Marketing Finance and other departments to ensure seamless collaboration Business Development Responsibilities Identify new business opportunities and potential markets Develop business strategies to increase company revenue Conduct market research and competitor analysis Support marketing initiatives that contribute to business growth Desired Candidate Profile Requirements Bachelor s degree in Business Administration Management Operations or a related field Minimum 5 8 years of experience in Operations Management General Management or Business Development Previous experience managing crossfunctional teams Strong understanding of business operations and process optimization Proven experience in Business Development Sales or Client Relationship Management Excellent leadership and people management skills Strong analytical and problemsolving abilities Outstanding organizational and time management skills Excellent verbal and written English communication skills Proficiency in Microsoft Office and business management tools UAE driving licence is an advantage The Ideal Candidate Will Demonstrate Exceptional decisionmaking skills with the ability to make critical decisions quickly and confidently Strong leadership presence and the ability to motivate teams High level of accountability integrity and professionalism Excellent time management and prioritization skills Ability to work independently with minimal supervision Calm and composed under pressure Strong negotiation and communication skills Commercial awareness and business acumen Ability to manage multiple priorities simultaneously A proven track record of successfully leading teams improving operations and delivering measurable business results Preferable experience managing SMEs 10 50 employees Should be able to show measurable achievements such as reducing operating costs increasing efficiency growing revenue or successfully leading teams What We Offer Competitive salary of AED 10 15 Career growth opportunities within a growing company Dynamic and collaborative work environment Opportunity to directly influence company operations and strategic growth Location Business Bay Dubai UAE Job Type FullTime OnSite No Remote Option Working Hours and days 12 00pm 9 00pm Monday Friday 12 00pm 7 00pm Saturday Sundays Off Because our Clients and Customers are based primarily in the UK Europe and the Americas Our working hours are aligned to those time zones to ensure we are available when those markets are active Salary AED 10 15 per month AED travel allowance Visa Insurance