As the Sales Coordinator / Administrator, you will support the team in a variety of administrative and coordination activities that help ensure the smooth day-to-day running of Sales operations. This role offers an excellent opportunity to gain exposure to commercial processes, claims administration, trade spend management, customer and vendor master data, reporting, and business systems.
In this role, you will assist with the collection, organization, scanning, uploading, and archiving of customer claims, contracts, invoices, credit notes, proposal letters, vendor forms, and other supporting documentation. You will support claims administration activities by tracking deductions, updating claim statuses, and following up on pending actions to help ensure timely resolution.
You will be responsible for maintaining operational trackers and supporting the accuracy of customers, vendor, claims, and trade spend data. This role will also involve assisting with customer and vendor creation requests by ensuring all required documents are complete and accurately recorded.
Working closely with Sales, Finance, customers, and vendors, you will contribute to maintaining accurate records, supporting operational processes, and following up on documentation requirements, approvals, and outstanding requests. You will also help coordinate document approvals, manage documentation through company systems such as Docusign, and support Goods Receipt Voucher (GRV) processing activities.
In addition, you will support reporting and data consolidation activities, maintain organized filing systems, and contribute to audit and compliance requirements. Through these activities, you will gain valuable experience in commercial operations, business processes, and stakeholder management.
We are looking for a motivated individual who enjoys working with data, documentation, and administrative processes. You have strong organizational skills, good attention to detail, and the ability to manage multiple tasks in a structured manner. You are comfortable communicating with different stakeholders and following up to ensure actions are completed on time.
Basic knowledge of Microsoft Office applications, particularly Excel, Word, and Outlook, is required. Exposure to SAP or other ERP systems would be an advantage but is not essential, as training and support will be provided.
Most importantly, you are proactive, willing to learn, and excited about developing your skills within a fast-paced commercial environment. If you are organized, detail-oriented, and eager to learn, we would love to hear from you!
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Careers with caring built in - discover our benefits here.
Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world’s largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at ferrero.com.
Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.
Find out more here.
Admin Sales Coordinator - UAE National • Dubai, DU, AE
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