Supply Planner

INSPIRE | EXHILARATE | DELIGHT

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM.

Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.

What you'll be doing

The Supply Planner is responsible for defining and optimizing supply plans to maintain balanced inventory levels and ensure product availability. This role focuses on capacity planning, vendor collaboration, and monitoring key planning performance metrics.

- Develop and drive supply planning and replenishment techniques regarding stock parameters and communicate results to relevant team members

-Work closely with Demand Planners to understand the expected Sales Forecasts, and validate the optimum stock model to support those

-Alert on supply constraints which are business critical and propose remedial action

-Manage the specification and agreement of KPIs and SLAs with key suppliers

-Manage Supply related data with care to ensure the replenishment system is fed with the right information

-Partner with Group Logistics to manage the transportation including optimising supply chain, maintaining a distribution network, challenging selected methods of transportation

-Define strategies and processes to accommodate inventory returns, transfers and stock depletion, and ensure inventory planning adjustments are made accordingly

Performance Monitoring and KPIs

-Monitor key planning KPIs, such as ISA (in stock availability) across all networks, DOI (Days of Inventory), OTIF (On-Time In-Full), GM and allocation efficiency.

What you’ll need to succeed

Professional Experience

-A minimum of 4 years of experience in supply planning with a Luxury Beauty or FMCG Business

-Proficiency in supply planning tools, preferably Blue Yonder and some experience in SAP

Education

-Bachelor’s degree in Supply Chain Management, Business Administration, or a related field.

Skills

-Strong analytical and problem-solving abilities to manage supply plans effectively.

-Collaboration and communication skills to work with cross-functional teams and vendors.

-Attention to detail to maintain accuracy in planning and execution.

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

Using GenAI in Your Application Process

To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.