Sales cum Admin Coordinator (One Month Contract)

1. Lead Generation & Prospect Engagement

• Respond promptly to incoming inquiries via phone, email, walk-ins, and online

platforms.

• Follow up with potential leads through calls, messages, and meetings to maximize

conversions.

• Maintain a healthy pipeline of prospects using CRM systems and track

communication history.

2. Sales & Enrollment

• Understand and clearly explain the center’s programs, pricing, schedules, and

benefits to prospective students/parents.

• Conduct consultations or center tours to assess customer needs and match them

with the right course.

• Prepare and process student applications, registrations, and payment details

accurately.

• Meet or exceed individual and branch sales targets and KPIs.

3. Customer Relationship Management

• Build and maintain strong relationships with prospective and existing students.

• Provide excellent customer service throughout the inquiry and enrollment journey.

• Handle objections and resolve concerns professionally to retain interest.

4. Reporting & Administration

• Maintain accurate records of all leads, interactions, and sales activities in CRM.

• Prepare daily, weekly, and monthly sales reports for management review.

• Coordinate with academic and operations teams to ensure smooth onboarding of

new students.

Requirements

• Bachelor's degree or equivalent qualification preferred.
  
• 2–3 years of experience in sales, admissions, customer service, education consultancy, or a similar customer-facing role.