Receptionist Sales Coordinator

Roles Responsibilities Greet and welcome visitors clients suppliers and business partners in a professional manner Manage incoming calls emails enquiries and correspondence and direct them to the appropriate department Handle customer enquiries and provide basic information about company services and products Coordinate with the Sales team regarding customer enquiries appointments site visits quotations and followups Prepare and send quotations proposals invoices and other salesrelated documents as required Maintain accurate records of customer enquiries leads quotations sales orders and followup activities Follow up with prospective and existing customers regarding quotations proposals and pending requirements Schedule meetings appointments and client visits for the sales team Coordinate with Project Estimation Procurement Accounts and Operations teams to support sales activities Assist the sales team in preparing presentations reports client documents and tenderrelated information Update customer and sales information in CRM systems Excel or other company databases Prepare daily weekly and monthly sales and enquiry reports Monitor pending quotations and follow up to ensure timely closure Maintain an organized reception area and ensure professional frontoffice operations Receive and distribute documents courier items and other correspondence Maintain office supplies and coordinate with administration for replenishment when required Support general administrative activities and other duties assigned by management Desired Candidate Profile Bachelor s Degree Diploma in Business Administration Sales Marketing Commerce or a related discipline 2 5 years of relevant experience in reception sales coordination customer service or administration UAE experience is preferred particularly within construction landscaping technical services or contracting companies Excellent verbal and written communication skills in English Strong customer service and interpersonal skills Good knowledge of MS Office particularly MS Excel and MS Word Experience preparing quotations sales reports and customer correspondence Ability to coordinate effectively with customers sales teams suppliers and internal departments Strong organizational and multitasking abilities Professional appearance positive attitude and customerfocused approach Ability to work under pressure and meet deadlines Knowledge of CRM or ERP systems is an advantage Knowledge of Arabic is an advantage