Our client, a growing consumer-focused business in Dubai, is actively seeking a commercially driven E-commerce Manager to own and grow its online business across its direct-to-consumer website, Amazon, Noon, and other relevant marketplaces. Location: Dubai, UAE Package: AED 4,000–5,000 per month Duties and Responsibilities: E-commerce Management · Own the day-to-day commercial performance of the company's e-commerce website and marketplaces. · Drive online revenue growth across DTC and marketplace channels. · Monitor sales, traffic, conversion, AOV, and customer behaviour. · Identify opportunities to improve the online customer journey, product pages, navigation, mobile experience, and checkout process. · Own online merchandising, promotional planning, bundles, cross-sells, and upsells. · Manage marketplace assortment, pricing, promotions, stock availability, and commercial performance. · Monitor best-selling, underperforming, and high-potential products. · Work closely with Product & Category teams to identify products and categories with strong online potential. · Improve repeat purchases, abandoned-cart recovery, CRM, and customer-retention activities. Commercial & Performance Management · Manage and evaluate external performance-marketing agencies or specialists based on commercial results. · Review CAC, ROAS, conversion, margin, and other relevant acquisition and commercial metrics. · Analyse online profitability and recommend opportunities to scale, optimize, or reduce investment. · Identify reasons for changes in sales, conversion, customer behaviour, and product performance. · Recommend products and categories to promote, scale, optimize, or discontinue. · Provide management with clear weekly analysis, action plans, and commercial recommendations. Operations & Cross-functional Coordination · Manage and prioritize e-commerce execution resources, including listings, content, and website updates. · Coordinate with Product, Marketing, Operations, Finance, Sales, and external partners. · Monitor inventory, forecasting, and stock availability to support online sales. · Ensure timely execution of e-commerce initiatives and promotional activities. · Maintain accurate e-commerce reports, trackers, and performance dashboards. Knowledge & Experience: · Bachelor's degree in Business, Marketing, E-commerce, or a related field. · 5+ years of experience in e-commerce, ideally within consumer products, retail, lifestyle, or related industries. · Proven experience managing a brand or retailer's own e-commerce website. · Hands-on experience with Amazon, Noon, or comparable marketplaces. · Experience with Shopify or similar e-commerce platforms. · Strong understanding of online merchandising and e-commerce trading. · Strong commercial and analytical mindset. · Good understanding of conversion, AOV, CAC, ROAS, margin, and online profitability. · Experience managing performance-marketing agencies or specialists is preferred. · Understanding of inventory, forecasting, and stock availability. · Strong Excel and data-analysis skills. · Excellent organizational and cross-functional management skills. · High level of ownership, initiative, and follow-through. Compensation with standard benefits
E-commerce Manager • Dubai, United Arab Emirates
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