Our client, a growing consumer-focused business in Dubai, is actively seeking a highly organized, proactive, and hands-on Admin & Marketing Assistant to join their team. This role will support marketing activities, customer coordination, and day-to-day administration while ensuring smooth execution of ongoing tasks and initiatives.
Location: Dubai, UAE
Duties and Responsibilities:
Marketing Support
· Assist with marketing campaigns, product launches, promotions, and activations.
· Coordinate marketing materials, POS materials, printing, and deliveries.
· Maintain marketing calendars, trackers, and campaign-related information.
· Support retail marketing activities across partner stores.
· Prepare products, samples, and props for content shoots.
· Coordinate product sends to influencers and content creators.
· Support events, activations, launches, and other marketing initiatives.
· Assist the marketing team with day-to-day execution and coordination.
Customer & E-commerce Support
· Respond to routine customer enquiries through digital channels.
· Assist customers with product, personalization, and order-related queries.
· Support WhatsApp customer communication and marketing activities.
· Coordinate internally to resolve customer requests efficiently.
· Capture recurring customer feedback and enquiries and share relevant insights with the team.
Administration & Coordination
· Support general office, marketing, and administrative activities.
· Obtain quotations and coordinate with suppliers.
· Coordinate couriers, documents, deliveries, and related requirements.
· Maintain organized files, records, trackers, and documentation.
· Assist with invoices and supporting documents.
· Follow up on outstanding actions, deliverables, and deadlines.
· Provide administrative and coordination support to the wider team as required.
· Handle ad hoc tasks assigned by the reporting manager or Management.
Knowledge & Experience:
· Bachelor's degree in Business Administration, Marketing, or a related field preferred.
· 1–3 years of experience in administration, marketing support, customer service, or a similar coordination role.
· Excellent organizational and follow-through skills.
· Strong attention to detail.
· Good written and spoken English.
· Confident in communicating with customers, suppliers, and internal stakeholders.
· Proficient in Excel/Google Sheets and digital tools.
· Familiarity with Canva, Instagram, TikTok, and WhatsApp is an advantage.
· Resourceful, proactive, and capable of solving day-to-day problems independently.
· Ability to manage multiple priorities in a fast-paced environment.
· Genuine interest in consumer brands, e-commerce, retail, and marketing.
Compensation with standard benefits