Technical Assistant – Robotics

Job Description

• Maintain showroom robots in working condition through routine testing, charging, software checks, cleaning, and basic troubleshooting, ensuring robots and accessories are ready for customer demonstrations.
  
• Prepare robots for rental and sales projects, including required configurations, branding, announcements, mapping, testing, packing, loading, delivery, setup, installation, and customer handover.
  
• Provide basic technical support for sold and rental robots through remote troubleshooting and on-site visits, and escalate complex issues when required.
  
• Conduct showroom demonstrations, explain robot features and operation, answer basic technical questions, and record prospective customer details in the company system.
  
• Safely lift, move, load, unload, and position robots and project equipment while supporting exhibitions, deliveries, installations, and other technical projects.
  

Requirements

• Diploma or Bachelor’s degree in Robotics, Mechatronics, Electronics, Engineering, IT, or a related field.
  
• Basic knowledge of robotics, software configuration, electronics, and troubleshooting.
  
• Physically able to safely lift and move robots and technical equipment.
  
• Good communication, problem-solving, and basic data-entry skills.
  
• Willing to travel to customer sites and work flexible hours when required.
  

Requirements
Diploma or Bachelor’s degree in Robotics, Mechatronics, Electronics, Engineering, IT, or a related field. Basic knowledge of robotics, software configuration, electronics, and troubleshooting. Physically able to safely lift and move robots and technical equipment. Good communication, problem-solving, and basic data-entry skills. Willing to travel to customer sites and work flexible hours when required.