96803 ERP Implementation & IT Specialist

Positions:1 Full Time

Experience
5 - 10 Years

ERP Implementation & IT Specialist

Location: Sharjah, UAE

Experience: 5–10 Years

Department: Digital Transformation / IT

Employment Type: Full Time

Job Summary

We are seeking a technically strong and proactive ERP Implementation & IT Specialist with hands-on

expertise in SQL backend development/database management and .NET application development to

support the implementation, integration, configuration, and ongoing support of the Company's ERP

system.

The successful candidate will work closely with the ERP implementation team, internal departments, and

software partners to understand business requirements, support system configuration and customization,

develop and manage database-level solutions, and ensure effective integration of ERP processes across

the organization.

The role will initially focus on ERP implementation and cross-functional system integration and will

subsequently transition into a broader IT systems support role, responsible for ERP support, IT

troubleshooting, system configurations, software updates, user support, and ongoing system

improvements.

Key Responsibilities

ERP Implementation & Integration

• Support and coordinate the end-to-end implementation of the Company's ERP system from

requirement gathering through Go-Live and post-implementation stabilization.

• Study and understand existing business processes across Projects, Engineering, Procurement,

Stores, Finance, HR, Contracts, Estimation, QA/QC, Plant Operations, and other functions.

• Translate business requirements into functional and technical system requirements.

• Work closely with the ERP implementation team to configure and customize the ERP system in

line with the Company's operational workflows and approval structures.

• Support integration of ERP modules and business processes across departments to ensure

effective flow of data and information throughout the organization.

• Identify process gaps, system limitations, integration requirements, and opportunities for

automation and digital transformation.

• Coordinate data migration, data validation, system testing, User Acceptance Testing (UAT), issue

resolution, and Go-Live activities.

• Monitor system interfaces, data flows, integrations, and dependencies between ERP modules and

other business applications.

• Support preparation and maintenance of Business Requirement Documents (BRD), Functional

Requirement Specifications (FRS), process maps, system documentation, and implementation-

related documentation.

• Coordinate with ERP vendors, implementation partners, and internal stakeholders to resolve

functional and technical issues.

• Support ERP user training, system adoption, and post-implementation stabilization

SQL & .NET Development

• Develop, maintain, and optimize SQL databases, queries, stored procedures, views, functions, and

database-related solutions supporting ERP and business applications.

• Analyze and troubleshoot database issues, data inconsistencies, performance issues, and

integration-related errors.

• Develop and maintain .NET-based applications, interfaces, modules, utilities, and system

enhancements as required.

• Develop integrations between the ERP system and other internal applications, databases, and

business tools using appropriate APIs, interfaces, or other integration methods.

• Support customization and enhancement of ERP-related applications based on business

requirements.

• Develop and maintain reports, dashboards, data extracts, and management information using ERP

and database data.

• Ensure data integrity, security, accuracy, and appropriate access controls across business

applications and databases.

IT Systems Support

• Provide technical support to users for ERP applications, software, systems, and related IT issues.

• Troubleshoot hardware, software, network, system access, application, and connectivity issues• Configure and maintain business applications, user accounts, system settings, and software

environments.

• Manage software installations, updates, upgrades, patches, and system configurations.

• Coordinate with external IT and software service providers for technical support, system

maintenance, and issue resolution.

• Monitor system performance, identify recurring technical issues, and implement appropriate

corrective and preventive solutions.

• Maintain IT and system-related documentation, configurations, user access records, and technical

procedures.

• Provide technical support to departments and users to ensure continuity of business operations.

• Support implementation of IT systems, applications, integrations, and digital tools as the

Company's technology requirements evolve.

• Maintain LAN & WAN of the company

Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Software Engineering,

Computer Engineering, or a related discipline.

• 5–10 years of relevant experience in ERP implementation, ERP technical support, software

development, application support, or IT systems.

• Strong hands-on experience in SQL / SQL Server, including database management, queries,

stored procedures, views, functions, and troubleshooting.

• Strong hands-on experience in .NET development, preferably with C# and related .NET

technologies.

• Experience in ERP implementation, ERP customization, system integration, or enterprise

application development.

• Experience working with ERP implementation partners and software vendors.

• Strong understanding of business process mapping and cross-functional system integration.

• Experience supporting at least one ERP implementation or major ERP system integration project.

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