Club General Manager

Overview

GENERAL SUMMARY : The Club General Manager (CGM) has overall responsibility for effectively managing all membership, fitness, and operation functions within the gym to provide the best member experience, team member experience, and achieve financial success. The CGM recruits, hires, trains and develops a diverse, high performance team that delivers on UFC Gym goals and reflects its values.

Essential Duties & Responsibilities

1. Staffing & Development

• Recruit, interview, & hire department managers, supervisors, and front line team members, reflecting the diversity and culture(s) of the community.
• Provide consistent accountability for direct reports and dotted line reports through training, coaching, conducting planning sessions, and performance reviews.
• Provides input on final approval on the hiring, dismissal, discipline of all gym employees.
• Provides ongoing team member training & development in order to engage and retain team members.
• Provides developmental coaching and guidance for long-term career growth opportunities to all direct reports.
• Conducts regular team member meetings with direct reports to review performance and offer direction, motivation and guidance toward achieving individual and company goals.
• Provides positive working conditions for team members and appropriate leadership, supervision, support, and feedback.
• Maintain a fully engaged and high performing team that aligns with company values and goals.

2. Sales Execution on Key Metrics & Drivers, thus Results

3. Planning

4. Guest Experience / Team Member Experience (General Management)

Ensures safety of employees, members and gym property.

Required Qualifications

1) Knowledge, skills & abilities

2) Minimum certifications / educational level

3) Minimum experience

4) Physical Requirements

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