Technical Solution Analyst I - UAE National

We are excited to hire Technical Solution Analyst I at Oracle Health.

As Technical Solution Analyst I, you will perform troubleshooting investigations reviewing front-end applications by gathering information, using troubleshooting tools, shadowing end users, and testing workflows internally and externally.

You will perform troubleshooting investigations via backend methods by capturing log files, querying tables, updating database fields, and updating / cycling servers.

You will communicate effectively verbally and in writing to clients and internal stakeholders.

You will document notes, activities, resolutions, and other knowledge articles throughout the lifecycle of an investigation. You will prioritize work based on severity and urgency balancing client and business needs. And, you will collaborate among and across teams to ensure issues are addressed by the appropriate individuals.

Basic Qualifications :

• At least 4 years of total combined higher education and related work experience, including :
• Bachelor’s degree in Information Systems, Computer Science, Computer Engineering or Software Engineering, Computer Information Systems, Information Technology or equivalent relevant work experience.
• UAE National AND Must have Abu Dhabi residency.
• Fluent in Arabic.

Preferred Qualifications :

Career Level - IC1