Tele Caller & Sales Consultant

We are looking to hire an experienced, customer-oriented Telesales Executive to utilize inbound and

outbound telephone calls to achieve sales targets.

Receiving incoming telephone calls and assisting with customer inquiries, as well as maintaining an

accurate record of all calls made and received.

Calling existing and potential customers to persuade them to purchase company services.

Accurately recording details of customers’ purchase orders.

Processing all customer purchases accordingly.

Generating promising leads for the outside sales team to pursue.

Managing customer accounts by ensuring that existing customers remain satisfied with company

products and services.

Developing and sustaining solid relationships with customers to encourage repeat business.

Using sales scripts proffered by the company to drive sales and respond to customer rejections.

Developing in-depth knowledge of customer products and services to make suitable recommendations

based on customers’ needs and preferences.

Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

Requirements

Minimum of 2 years work experience.

Bachelor’s or associate’s degree in marketing, communications, business administration, or related field is preferred.

Proven experience working as a telesales executive.

Proficiency in all Microsoft Office applications.

The ability to follow scripts.

Strong negotiation and consultative sales skills.

Excellent organizational and problem-solving skills.

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