Software Support Engineer POS

Software Support Engineer POS Job Location UAE Key responsibilities include Building NET Core applications using ASP NET Core MVC API RESTful and Entity Framework Interpreting requirements to develop APIs and integrations using agile methodology Providing L1 and L2 technical support for cloudbased applications and services including troubleshooting and resolution of issues at service component level Collaborating with internal teams to resolve complex technical issues and escalating to Level 3 support when necessary Responding to service issues and customer requests via phone email or chat Designing UI for applications like POS systems and selfservice kiosks Testing implementing and rolling out new POS systems and supporting all phases from planning to deployment of future releases of POS software and components Providing technical support for POS hardware Enhancing and expanding technical knowledge of POS external systems and tools Quality assurance testing of new versions of POS and related software Requirements include Bachelors degree in Information Technology Computer Science Engineering or related field Minimum 5 years experience in NET and C Advanced knowledge of APIs JSON and XML data formats Experience in Java JavaScript CSS3 and HTML5 Knowledge of POS or SCO systems is an advantage Strong knowledge of SQL Knowledge of remote access tools and other supportive technologies Demonstrated ability to learn and experiment in future POSrelated technologies